Finest Playa Mujeres by The Excellence Collection

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 7822 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Unbeatable Kids Club!

    Reviewed by Crystal J(Atlanta, United States) on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I can't say enough about the Kids Club Staff -- Wendy, Kim, Dani, Manse, Karina, Martiza, Janeth, and Fabi were amazing!!! We were there for a week with our newly 5 year old (Dean) and 2 year old (Jillian) and they were always very friendly, welcoming and amazing with the children (and adult). We were there 4 years ago and will definitely be back next year because there is no better Kid Club anywhere around! Thank you all!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    AMAZING TRIP

    Reviewed by Victoria C() on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Finest was the most wonderful vacation spot! I have never been to a place where the people care so much for you and your experience with them. Amazing staff and service was beyond compare. Thank you so much, we will definitely be returning soon!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Market Place was the best

    Reviewed by zachk650() on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Finest was a great resort. They took care of everyone very well. We got to know the staff over our 7 day stay. One staff at the Market Place was Ulises and he was the best. Felt like he was our personal staff. He made the stay even better. We would come back just because of people like him.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    5 star experience!

    Reviewed by gb00g() on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was as amazing as everyone says it was! It was wonderful for traveling with little kids. Hernandez in the spa was so kind and amazing with my daughter and I had the best facial there! Isidro in the Shoji restaurant was amazing - it was the best meal of the whole week! Don’t worry about getting a reservation for the hibachi grille, because the regular menu is better! I am gluten and dairy free and they did such a great job with every restaurant and every meal! We’ll definitely be coming back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing!

    Reviewed by Ashley M(Madison, Connecticut) on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend & I had the most amazing vacation at Finest Playa Mujeres. We booked a trip here to attend his cousin's wedding, but came early to enjoy all that the resort had to offer. It was my first all inclusive experience and I loved every second. The Excellence Club was amazing, the bar in the lounge was our favorite. The food was great - though we weren't there long enough to make it to all of the restaurants!! That's okay, though, we'll just have to come back! The staff went above and beyond to make sure we were nothing but the happiest we could be all week, making us feel extra special when they'd greet us by name. The room was clean and beautiful, and we slept great every night. It truly was an amazing trip and we can't wait to book Excellence again in the future.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5