Hyatt Zilara Cancun
Cancun 5.0
Active Advisories
Please note, Routine maintenance of the main building and room balconies are underway until August 2024. Although the maintenance staff is doing their best to cause as little disruption to the guest experience as possible, we did want to make you aware of the resort’s plans. Please be assured that all amenities at Hyatt Zilara Cancun will be fully operational and no venue closures are anticipated. All efforts will be made to minimize impact to guests during this time.
Overview
Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
310
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Pillow menu
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Connecting rooms available (subject to availability)
- Jetted tub
- Access to the Zen hydrotherapy circuit, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Beachfront
- No more than 2 guests in the room
- 1 king bed
- Beachfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Coffee maker
- Dining room
- Jetted tub
- Semi-private pool area
- Access to Chef's Plate, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Exlusive access to Chef's Plate restaurant (reservations required)
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Trade Winds | Bar, Swim-up bar | |
Lobby Bar | Bar, Lobby bar | |
Tequileria | Bar, Beach bar | |
Time Out | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Casa Del Café | Café | Gourmet | Snacks | |
Time Out Sports Lounge | Snack bar | International | Snacks | |
Cantina La Adelita | À la carte | Mexican | Dinner | |
Asiana | À la carte | Asian | Dinner | |
Maria Marie | À la carte | Mexican | Dinner | |
Spice | Buffet | International | Breakfast, Dinner, Lunch | |
Pelicanos | À la carte | Seafood | Breakfast, Dinner, Lunch | |
Habaneros | Snack bar | American | Snacks | |
The Den | Mixology and wine tasting bar | Adults only, Reservations required | ||
Chef’s Plate | À la carte | International | Dinner | ($), Not included with all-inclusive plan, Reservations required |
- Rooms: 310
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Cold plunge pool available ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Jetted pools: 2
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other activities
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Polish massage waterfalls
- Theme parties
- Concierge
- Giftshop
- Meeting facilities available ($)
- Parking
- Tour desk available ($)
- Wedding facilities available ($)
- Jewelry boutique available ($)
Exterior
Lobby
Pool
Sunset
Lap pool
Beach wedding
Time Out Sports Bar
Coffee House
Maria Marie
Asiana Restaurant
Cabanas
Cabanas
Pelicanos Restaurant
Spice
Spa circuit area
Fitness centre
Balcony views of the ocean
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 5.0
-
Rooms 4.5
-
Service 5.0
-
Value 4.5
Great Service
Go820570 on Apr 12, 2024
Super super great service ! Our hostess Cinthia was amazing ever day’ lead by the main cap. Samantha she made us feel at home every single day! We will 100% be back again! We went to all restaurants and every single one had amazing service, they all knew are name after about 2 days. 100000% recommend!
Great spa!
ferretvw on Apr 12, 2024
Spa experience was great! Bertha, the valet in the hydrotherapy room, was very helpful and kind. Alejandro gave me a great deep tissue massage. Highly recommend the spa. But I wish the rooms were quieter. Nightly entertainment in the lobby was incredibly loud inside the rooms. The hotel needs to invest in noise proofing .
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