Overview
Sunscape Sabor Cozumel Resort and Spa the perfect Cozumel Vacation spot for a quiet getaway. Be welcomed, at family oriented, all inclusive where everyone will find a place that suits them perfectly. It's the unlimited fun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
218
Inclusions
- Round-trip airport transfers
- Unlimited-Fun®
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- 2 double beds
- Ocean view
- No more than 4 guests in the room
- 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
Amenities
Pool
Pool
Coconut Beach Bar
Lobby Seating Area
Da Mario
Bluewater Grill
El Patio
Portofino
Sunscape Spa by Pevonia
Sunscape Spa by Pevonia
Sunscape Spa by Pevonia
Kids Club
Teen Zone
Location
Reviews
Worst experience ever
beckyfK833JK on Apr 08, 2024
Just gone down hill! Service is horrible, food made us gag each night, had to pay $30 for a cab ride both ways into town just to get something to eat because the food at Sunscape was so bad! False advertisement on their website. Doors have no weather stripping. Water (or possibly sewage) dripping from the upper room into our bathroom. The restaurants at the resort that were advertised were never even open. Rooms are filthy. Alcohol for the drinks were either watered down or just colored water. The only thing good about the place, is the beach access and view. Would not recommend this place to my worst enemy! Can't wait to go home!
Resort is in need or repairs and needs more staff
Suzanne M (Gatineau, Quebec, Canada) on Apr 03, 2024
We spent 2 weeks at the resort. We enjoyed our stay, the weather was great, good snorkeling off the beach, nice beach and staff were very pleasant. This was our third time at this resort, the last two were after they shrunk the resort and created Dreams resort nextdoor. Resort is now run down and needs repairs, we will not be back. Too many issues not being dealt with. Now there is only 2 restaurants with so so food, often got mixed up orders long waits and cold food.. They have an italian option 5 nights a week, they setup tables by the pool. We showed up at 7:30 pm, wouldnt let us in despite empty tables, told us to come back at 8 pm. If they let us in we wouldn t be done by next seating at 8 pm. We walked by around 8:15 and only 2 tables had people. Go figure?? We had access to buffet at Secrets which saved us a few nights and their breakfast was good too. Staff there were verynice and efficient, Eugena, Rosana, Zenna. Two of them were getting laid off while we were there. Why were they letting go their best staff? It was a bit chaotic after they were gone dealing with new staff longer wIt times. They only fill the minibar when you get there for the week so when we started our second week, we asked for a refill. They said no. There was no hot water at least 6 times during our stay. They said let the water run for a while, didn t work most of the time. The exterior stairs to get to our third floor unit were littered with dirty plates and glasses. Took them a week to pick them up after asking a few times. They never cleaned /swept the stairs the whole time we were there. Consistent smell of septic throughout the resort. Shortage of beach chairs for the amount of guests. This is not a fancy resort, you get what you pay for but this place definitely took a nose dive from the previous times we were there. We didn t let it ruin our holiday but will not go back. Too bad because it is a nice little resort and well situated as everything is close to the beach.
Vacation Offers
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Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
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