Overview
The rich history and natural beauty of California are captured in the elegant, Craftsman-style architecture of Disney's Grand Californian Hotel & Spa. Home to the world-class Mandara Spa, the award-winning Napa Rose restaurant, and featuring a private entrance into Disney California Adventure Park, Disney's Grand Californian Hotel & Spa offers enough luxuries to keep all of your senses indulged for the duration of your stay.
Check in
3 p.m.
Check out
11 a.m.
Rooms
1019
Inclusions
- Quick access to Disneyland Park, Disney's California Adventure Park and the Downtown Disney District
- Guests key to the magic room card allow guests to charge purchases to their room and purchases can be delivered directly to their room.
- Enter and re-enter the Resort using the exclusive entrance into and exit from Disney's California Adventure Park with valid theme park admission.
- Disney Character Wake-Up Calls
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 1 king bed, or 2 queen beds
- Views of the Courtyard or Pool
- No more than 5 guests in the room
- 1 king bed, or 2 queen beds
- Views of the Courtyard or Pool
- No more than 5 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Safe
- Turndown service
- TV
- Fridges can be provided on a "request basis only" and will be based on need priority.
- Complimentary weekday newspaper
- 1 king bed, or 2 queen beds
- Partial views of Theme Park or Downtown Disney District
- 1 king bed, or 2 queen beds
- Partial views of Theme Park or Downtown Disney District
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Safe
- Turndown service
- TV
- Fridges can be provided on a "request basis only" and will be based on need priority.
- Complimentary weekday newspaper
- 1 king bed, or 2 queen beds
- Pool view or Theme park view
- No more than 5 guests in the room
- 1 king bed, or 2 queen beds
- Pool view or Theme park view
- No more than 5 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Safe
- Turndown service
- TV
- Fridges can be provided on a "request basis only" and will be based on need priority.
- Complimentary weekday newspaper
Amenities
Redwood Pool
Storyteller's Café
Lobby
Napa Rose
Resort View
Pool Overview
Location
Reviews
DISABILITY discrimination
Sarah S on Apr 02, 2024
Horrible security. Unable to use minds to make necessary decisions. Absolutely the rudest people ever!!!! My daughter had a broken foot and they would not let us drop her off at the front of the hotel so that we could shop in the hotel stores. Instead they told us to go to another lot far, far away at the downtown Disney entrance and have her hobble on her BROKEN foot!!!! I guess they don't need our money at their shops and restaurants. We'll go elsewhere. Seriously, train your staff to use judgement and discretion for certain situations. When guests are DISABLED, they make need special accomodations. Otherwise, it's discrimination.
Perfect luxury
mysticetacea (Washington DC, District of Columbia) on Mar 30, 2024
This hotel was stunning and, hands down, one of the nicest hotels I’ve ever stayed at. There are so many reviews saying that Disney charges luxury prices for non-luxury accommodations and, truly, I don’t understand that. You can see from my reviews I’ve stayed at a handful of 5-star hotels comparable in price to the Deluxe tier Disney resorts and the Grand Californian, and they were considerably worse than this one. Compared to, for instance, the Fairmont Lake Louise, our room at the Grand Californian was enormous and intuitively designed for my family of 5 with the convertible sofa. I think this is the first hotel I’ve stayed in the U.S. or Canada (ie not in a developing country with cheap labor) that had turndown service. The staff were so friendly and helpful with any and all questions. The lobby could get crowded, but I could usually find somewhere to sit, and the ambiance with the pianist and hearth and gorgeous decor was unmatched. Now, with such a glowing review you may wonder why I am deducting a star. On our last day, we had a very negative experience at the Napa Rose princess breakfast that 2 days later still rankles. I don’t need to rehash it here as they have heard my complaints, but for a meal that’s almost $150 a head, the experience needs to be flawless. Not only did they screw up our reservation and meal in a spectacular fashion, they blamed us for their mistake and I had to elevate to a manager to get the barest of apologies. (Thankfully, Disney’s legendary customer service was still alive and well in the park, where guest relations were able to fix our missed lightning lane reservations that resulted from Napa Rose’s reservation mistake). I get that humans are human and make mistakes — we all do! But when you make a mistake, accept responsibility and at least attempt to make it right. Secondly, I had similar challenges with the door lock as other reviewers noted, when both my app and the key card they gave me stopped working. The first cast member behind the desk I talked to was very nice but the fix required me to come back later but the lines were way too long. Third, though I expected that March would not exactly be pool weather to this East coaster who is used to swampy summers, the pools were not heated to any degree I would advertise as “heated pools,” and they were unbearably cold even for my kids who are generally unfazed swimming in 60° weather. One of the pools was also shut down which, again, it was cold, so that’s fine but — why shut down all the chairs on the pool deck too? Made it very hard to find a lounger or chair to sit on with half of the chairs taken out of use. Finally, I will note that the soundproofing in the hotel was not great. If you’re a light sleeper, bring a white noise machine or earplugs. All in all the last 3 concerns are pretty minor. Had it not been for the Napa Rose fiasco, this would be a 5 star review from me. The location, ambiance, and amenities were outstanding and I’ll remember this trip forever.
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