Fairmont Hotel Macdonald

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1539 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great stay

    Reviewed by K B(Calgary, Canada) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed overnight July 2020- there was a lot of construction around the hotel but had no problems accessing the hotel or with any noise. The staff were diligent with masks and distancing. The room itself was great (402), spacious and quiet. Breakfast on the patio was very relaxing and very nice to stroll through the gardens too. Our waitress was friendly and attentive.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Great Staycation!

    Reviewed by ubermonk(Edmonton, Canada) on Jul 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was fun to have the Fairmont Gold experience! We were able to be toured around downtown with the hotel's X5 - it was neat to experience our city as if we were tourists. The driver had a lot of recommendations for places to eat and a lot of stories to tell about the guests he has driven around. The afternoon canapés at the exclusive lounge were a treat - also a relaxing spot to sit and see some city views. The pool and hot tubs weren't busy at all. There was a wedding downstairs while we had a drink at the bar - it seemed like a fun place to celebrate. Try to explore the hotel if you get a chance, it's nice to see the views from different floors. I would definitely come back again - maybe we'll try out the spa services next time!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    High Tea

    Reviewed by Joan G(Edmonton, Canada) on Jul 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our daughter and I have always loved going for Royal Tea at the Fairmont Hotel Macdonald, and after it re-opened after COVID was no exception. All staff were pleasant, dressed professionally and all were masked and using hand sanitizer. You start with fresh scones still warm and so light and tasty. Served with 2 different preserves. Presentation of their sandwiches and pastry was beautiful. Our request for only 1/2 the sandwiches to be smoked salmon was for filled and replace with chicken salad, and very good. There are 3-4 sandwich selections. Pastry selection is light, with 3-4 selections and is the perfect way to finish the afternoon. They offer an amazing selection of loose leaf teas, I recommend the Iced Wine. If you get the chance also take the hotel tour, the rooms, history and stories are amazing and well worth it. Be prepared for a wonderful relaxing afternoon.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Annual Anniversary Get-Away!

    Reviewed by JusCuz20(St. Albert, Canada) on Jul 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Over the last 5 years we have made it tradition to celebrate our anniversary on July 1 by staying at the Fairmont MacDonald. Though the COVID19 pandemic has created many challenges, we decided to book on the reopening day of the hotel - July 2. We were extremely impressed with the extent of the health precautions the hotel has put into place!! Safety of staff and guests was definitely a priority and we felt a 'calm' throughout our visit. The reduction of staff did not affect the degree of excellent customer service we received from the moment we entered the hotel to the moment we left! THANK YOU ONE AND ALL for making our anniversary stay, albeit 'different' in this COVID-19 environment, still very memorable and wonderfully relaxing. We salute everyone for going the extra mile while multi-tasking and exemplifying what a true 'team' is all about.....well done!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Always a Great Stay!!

    Reviewed by Simmons_fam(Fort McMurray, Canada) on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I came to Edmonton in early March for a medical appointment and decided to make our night away special by staying at the Fairmont Mac. As always this visit did not disappoint, there’s just something magical as you pull up outside this beautiful castle and the valet meets you. We stayed in a deluxe river view room everything was clean and comfortable. We strolled around the hotel taking in the amazing architecture of the building, we enjoyed a cappuccino in the lounge in the afternoon and returned later that evening and sampled so many great cocktails, Tyler our server was exceptional. We ordered room service breakfast and the service and food was perfect. We had called for our vehicle from the valet and then realized I had to be at the hospital earlier than I thought when I called back and explained I was told not to worry they would get the vehicle right away, exceptional customer service experiences like that just make you feel special. Looking forward to visiting again when they reopen.