The Outrigger Beach Resort
What to expect (based on 1905 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Extremely Rude
Reviewed by FrquentTraveller2014(Miami, Florida) on Mar 10, 2019
I visited this hotel this past weekend and witnessed a bar tender harass and abuse a lady at the bar, I overheard the whole conversation and was appalled as to how the bar tender spoke to the woman and how she was treated. With staff like this I choose to never return to this establishment and the staff member should apologize for her demeanor and no longer be allowed to work in the service industry!!
Nice location! Terrible service! LOCK in your valuables!
Reviewed by ExtremeChief(Stockholm, Sweden) on Mar 08, 2019
Nice location by the nearby beach, that's the primary (or only) thing with this hotel. Service in restaurant (Deckside cafe) was terrible, they were also rude. Sooo many people were frustrated...at breakfast, at dinner...it took forever to order food, to get the food, to pay the food. Some guests went to the cashier after 45 min without food to get their money back. Worst restaurant service I have ever experienced. On checkout day I didn't find my watch (which I have had beside my bed for all days...not locked in the safety). We looked everywhere, including the safety (all of us...3 times), no watch.. We had to leave, we reported it though to the reception and left my contact details. They said "-Well, that has happened before...but then the guest found it later in their bag...we check and contact you!" We continued our road trip...and Voila! After 1 hour I got a text: "-We found your watch...it was in the safety!" Yeah right...anyway, after 4-5 phone calls and e-mails they were able to post it for me, to our Miami hotel...to a cost of 29$ which I had to pay!
Individual ratings:
Rooms
Service
Relaxed and good
Reviewed by elpe7(Miami Beach, Florida) on Mar 06, 2019
Nice, very friendly and a bit old hotel right on a beautiful beach. Good (low) prices on food, even though served on plastic. Old clientel, but feels genuine and Americane (say I as an European). Good beds and ok bathroom. As often a bit loud air condition.
Individual ratings:
Location
Service
Value
Great place to stay and relax!!
Reviewed by lancerfh(West Springfield, Massachusetts) on Mar 03, 2019
Just spent 5 days here!!! Had a great time.... beach was beautiful, as well as sunsets!! Great Service by bar and restaurant!!! Shazmynn and Jane are the best waitresses I’ve had on vacations!! This place was a key location! Don’t need to rent a car, as you can take the trolley.. The beach was awesome so so many beautiful seashells!! Can’t wait to go back!!!!
Chilled right on fantastic beach
Reviewed by K1000M(England) on Mar 03, 2019
Chilled beach vibe situated right on the most gorgeous white sand beach. Perfect for families who want a beach holiday. There is a bar which serves drinks, cocktails and food. Staff were very helpful and friendly. Rooms were cleaned daily, they are spacious with everything you need. Restaurant over the road or a 10 min taxi ride to the centre of the resort. Free plentiful parking.
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- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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