Grand Cayman Marriott Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6491 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Be Careful with the Bicycle Rentals

    Reviewed by danielLkU(Washington DC, District of Columbia) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My fiance and I borrowed bicycles, which are part of the overpriced "resort fee." On the waiver and release form, I indicated that we wanted helmets, but after giving us bicycles, the attendant walked away to help another guest without giving us helmets. He also gave us no guidance about traffic rules etc., and whether we could ride on the sidewalks. Unfortunately, my fiance hit her head on an oncoming bus while crossing the road on her bike, and was thrown hard onto the pavement where she hit the back of her head. Beware -- they drive on the left in the Cayman Islands, not the right. She suffered a severe concussion, and is lucky to be alive. A helmet would have been a big help. We contacted the Marriott's customer service and legal departments directly, and also contacted the Marriott through a local lawyer after the incident, and asked them, inter alia, to make the helmets more accessible and available (as there were no helmets in sight when we got the bicycles), but we got no response.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-1

    Value

    Value-1

    Loved Everything About My Stay!

    Reviewed by Dawana21(Baldwin, New York) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was very apprehensive to stay once I learned about the" resort fee" however my mind quickly changed the moment we arrived. First, we were greeted with a delicious welcome drink (I had one everyday while I was there) The staff ae very attentive as soon as you step foot into the resort. We enjoyed the smore's by the fire which was amazing. They had a Sunday brunch that was to die for! It was so beautiful. The food was delcious and the mimosas were flowing constantly. The beach and pool staff service was amazing, always helpful and made sure we had everything we wanted. This hotel really caters to thier guest. We had a very helpful women by the name of JEL. She was professional, informative and very nice. I give the Marriott 2 thumbs way up!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Still worth the stay

    Reviewed by Michelle M() on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Marriott is still worth the stay. Looking to relax and enjoy serenity, Marriott Beach Resort is the place for you. The beach, distance between water and sand, is almost nonexistent at high tide but that can be an advantage. A short walk to get your feet wet and for the children to play. Snorkeling is effortless for the beginner with reefs steps away. A foodie and enjoy a good cocktail? Marriott Beach Resort will not disappoint. From the welcome beverage to theme nights, you will find something to satisfy your taste buds. The lobby has a beach island vibe with a modern aesthetic. Open airy and warm. Intimate in the evening. Sleeping room renovations are expected to begin in 2020. I personally look forward to the reveal. Want to explore the area, no problem. Restaurants, you have to visit Peppers, and shops are near by. Camana Bay is in walking distance, under 15 minutes. A bus ride or taxi to George Town is easily arranged. Staying at a hotel/resort should be pleasant, a home away from home. Home away from home is what I enjoyed at the Marriott Beach Resort. The staff is friendly, courteous and personable. Always ready to assists with a warm smile. Planning your Grand Cayman get away..add Marriott Beach Resort to your short list!

    Great hotel experience and excellent service

    Reviewed by WinegirlLa(La) on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family had a wonderful time at this resort. It was extremely family friendly and the service was outstanding! We loved the food, ambiance and entire property. I honestly can’t understand the negative reviews because our experience was fantastic. Our boys (13 and 10) loved the beach and all the activities it offered- snorkeling the reef, paddle boards, jet skis, kayaks, etc. The service on the beach, including setup, was top notch. A special shout out to Neil who made our beach time that much better. Excellent job! We particularly liked the coffee bar, Vista outdoor restaurant, the sushi at Anchor and the gelato. Our room was also perfect- clean, quiet, and spacious- no complaints! And the ocean view was totally worth it. The hotel location was very convenient and we usually walked down the beach in the mornings. The hotel is well maintained, beautiful and the staff is some of the friendliest I’ve seen. This was our first visit to Grand Cayman and we loved it. We’ve visited several Caribbean islands and Cayman is now one of our favorites. I would highly recommend this property and we look forward to coming back.

    Great Experience!

    Reviewed by Meghan M() on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had an amazing time staying at the Mariott!! The hotel is clean, the food at the restaurant downstairs was great, and most importantly all of the staff was SO friendly. They were all so helpful, funny, and welcoming. In particular we loved Neil, our server down on the beach. He was so sweet and attentive, and even remembered the names of my entire group! He made the stay all the more enjoyable and I can't wait to come back next summer!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

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