Courtyard Marriott Oahu North Shore

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 452 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful Place!

    Reviewed by MaureenH_11(Sechelt, Canada) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the second time we've stayed here. Accessible rooms are totally accessible. Bathroom is laid out well. The pool area is fantastic and there is a path across the street to walk down to a secluded beach. The Polynesian Cultural Centre is almost in the same parking lot so easy to get to. The food in the Bistro is very good and the staff are excellent throughout the hotel. If I had any complaint, it is that there are no foam pillows available.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Very Nice Place

    Reviewed by Elena P() on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hotel is clean, people at the reception are really sweet and helpful, the whole area around is great! We also loved the pool. What I didn’t like too much are the ladies at the bistro.... I feel like they’re not very respectful and forgot to bring my order multiple times, keep laughing and being very noisy while people eat, and i’d rather stop here... I will definitely return to this hotel, but avoid the bistro! Keep up the great work!

    Nice hotel well located

    Reviewed by Donald A(Palatine, Illinois) on Oct 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hotel is relatively new. Staff friendly, nice pool with waterfall and bistro in house. We had a room on 3rd floor with odd number and it had an ocean view There is a 2 lane highway out your window, so a bit of traffic noise, but not much. REAL downer is that there is NO BAR in the hotel, and in fact the whole town is dry. We had to drive about 20 minutes to Turtle Bay resort to get a drink. We did like the fact that we were away from the high price and crowds of Honolulu. There are a number of nice public beaches within driving distance. Not a lot of sit down restaurants in area as food trucks seem to the way to have a meal.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Post Labor Day visit 2019

    Reviewed by lplus10(Evansville, Indiana) on Sep 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is 5 star all the way for our big Wedding Anniversary celebraton. Hotel location was ideal for the area and the beaches around Laie. Room was perfect! Hotel staff were warm friendly and super helpful. Did not use the pool or spa. There are towels and beach gear to check out for beaches for daily use. The Bistro serves excellent food for reasonable prices. Breakfast was great with quite a few choices. Starbucks coffee served daily. If we ever return to Hawaii, this will be our first choice of hotels!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-4

    Mixed reviews

    Reviewed by MikeSouthwest(southwest) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This hotel has pros and cons for discerning customers.  It doesn't offer room upgrades for Marriott Elite status which is unusual.  Our room was quite dirty with stained carpets, beat up walls and mildew in the shower.  The mini fridge was misadjusted and froze drinks and food.  The Bistro struggled with getting a coffee order right, day after day. It was also difficult to get simple things,  like a knife to cut a papaya (not available for guests). There was a fine $5.00 for not returning beach/pool towels by the end of the day. The daily parking fee is expensive.  On the pro side though,  the staff was very friendly and the pool is the best we've seen in a Courtyard. The location is wonderful on the North side of Ohau with many beautiful beaches to choose from and gorgeous mist-topped mountains.  The odd restrictions and less than clean room earn an average rating overall.