Courtyard Marriott Oahu North Shore

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 474 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great for wedding accommodations in the North Shore

    Reviewed by hannahbnguyen(San Francisco, California) on May 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I got married in the north shore and were having a hard time finding a room block. We were lucky our planner found this hotel and very pleased with the proximity to the wedding venue, amenities (much better than any Courtyard I've seen), and local activities. We worked with Briar Jean who helped accommodate our large number of guests and coordinate the welcome party at the hotel. The hotel was clean and everything looked newly redone. The highlights of this location includes a nice pool and hot tub, being across from the Polynesian Cultural Center for our family day event, and a relaxing atmosphere. The only thing to keep in mind is that the hotel is on land owned by the LDS church which means there is no alcohol sold at the hotel or in the town of Laie but there are grocery/liquor stores a 5 min drive away.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    The laundry was the deciding factor, for us.

    Reviewed by Hedo-goer(East coast) on Apr 01, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed 2 nights at the Courtyard by Marriott Oahu North Shore. We were in room 142, and the laundry was reasonably close by. We needed the laundry, because we had been in Hawaii for a week, and needed to wash clothes. Our room had 2 double beds, a comfy chair, a desk and chair, TV, A/C, a small fridge, a clock, 1 one cup coffee maker, and an iron and ironing board. There was no safe, and the bathroom had a shower only. There was no patio for the room. Parking in the gated parking lot was OK, but not free. Outside, there was a pool and hot tub, neither of which we used. You needed a wristband to use the pool. The laundry down the hall cost $2.50 for the wash, $2.50 for 45 minutes of drying, $1 for laundry soap, and $1 for dryer sheets. The front desk provided the needed quarters. The hotel is next to the Polynesian Cultural Center, and has no bar (Mormon influence, I suspect). They gave a hula lesson in the lobby at certain times. We did go to Roy's Beach House at Turtle Bay, to have drinks at the bar. Our room had a heavy (to open) door, and the coffee was not refreshed when the room was cleaned. The hotel did provide a newspaper. We tried the Bistro food once, since that was most convenient. We wouldn't be in a rush to stay here again, but if you need a hotel that is convenient to the Polynesian Cultural Center, this is it.

    Light sleepers won't like the noise: heavy doors, thumpy floors, thin windows, nanny thermostats

    Reviewed by S771QJbryans() on Mar 14, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I'm a light sleeper, and if you are too, this place is NOT for you. I didn't sleep a full night the entire trip. The thermostats don't allow you to run the fans all night. They turn off no matter what you select. So if you use the HVAC fan as a white noise, after a couple hours theres no way to turn it back on without changing the temp. What might bother some others is that the fan is VERY loud. I don't care as long as it doesn't kick on and off. But you can't contol that. In room 221 there was a LOUD humming noise several times throughout the night, lasting about eight seconds, probably the elevator, or it also sounded like a plumbing supply issue with a "singing" pipe. This woke me up Every. Single. Time. I didn't sleep a full night the entire trip. The door latches SLAM every time someone closes a door, and CLICK every time someone opens one. There's no way to make the doors open OR shut quietly. So your jet-lagged neighbors, or the party family, or even the hotel staff as they use the janitor's closets... BAM. BAM. BAM. The hotel must use wood trusses for floor spans, because every step of someone in the room above (or to the side) resonates under your bed while you sleep. Bump bump bump go the neighbors above, and to the sides, and in the hallway. The family next to our room got ready for the beach at about 4 AM. They didn't speak at all, but every footfall could be felt in the room next door. The service staff was rolling around heavy carts at 330 AM, going in and out of the laundry which was adjacent to the rooms. Talk about unneccesary noise. Room 221 was next to the highway and any passing car in the night could be heard. The windows are definitely not airport-hotel quality. You can hear people speaking outside your room window on the sidewalk below. Overall, sadly, little attention was paid to noise in the design of the hotel. It's a sad trend, and nobody is rating hotels based on noise. Sleep is the whole point of a hotel. I don't know why it's so hard for these places to get.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-5

    Highly recommended

    Reviewed by dennisr291(El Cajon, California) on Feb 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great pool with waterfall Great staff Great location to PCC Safe and secure area Clean Washers and dryer on each floor attentive staff Food concession mediocre. But Next door to Macdonalds We would not hesitate to stay here again. It had a strong sense of Aloha and helped make our vacation more enjoyable

    Nice, but one disappointment...

    Reviewed by eurocarpaul(Los Angeles, California) on Jan 30, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel itself is nice enough. Clean, relatively updated rooms, and a good location. Has a bistro/coffee shop in the lobby for light bites to eat. I will say our one huge disappointment was that we were on the third floor with a beautiful ocean view....but....the windows in our room were fixed closed. We were so looking forward to having a nice ocean breeze and sounds of the waves only to realize we had to have artificial air conditioning..... Not quite sure we understand the logic in this...