Holiday Inn Express Waikiki

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 501 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good hotel

    Reviewed by ena_1511(Belgrade) on Apr 20, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good hotel while staying in Honolulu. Little bit far away from the beach, but you're at good location. Everything is on walking distance. Clean rooms, comfy beds, kind staff. Sometimes there was a big crowd on the breakfast. Beautiful view on the city if you're on higher floor. (Stayed in the hotel for 7 days in December 2019, but unfortunatelly I'm not able to put right month on the app.)

    Wonderful Stay!

    Reviewed by lovesh(lovesh) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I truly enjoyed my stay at this property in March 2021. The hotel experience was great and it was walking distance to the beach, malls, restaurants, and parks. It was also very close to the pick-up spots of our tours (literally across the street). Rooms are quiet, and very comfortable. COVID measures are strictly followed throughout the property and everything is super clean. I also want to mention the people that made our stay special. Everyone at this property is super nice and they go above and beyond to make you feel valued. I wish I could remember everyone's names, because they all deserve to be mentioned, but I want to give a shout out to Gladys at the Front Desk; to the best concierges in Honolulu, Matt and Ross, and to the super-friendly and extremely efficient security officer Page, who answered many of my questions and helped me a lot! I would definitely stay here again!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great staff, clean sheets, but overall poor upkeep

    Reviewed by Q3236OUsandram() on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Two years ago this placed appeared to be new and very well kept. Yes the rooms are small very very small. Sheets and towels were clean but overall This year the upkeep is very poor. The staff is helpful but I’m sure there is only so much they can do and I’m also sure cleaning services are limited due to Covid but there was trash all over in hallways near ice machines and lobby area. Sad to see. I felt so cramped in my room and the AC wasn’t working properly. I had to switch out of this hotel to Hilton Waikiki beach. I wanted it to work out at holiday inn, but prefer to be in a more comfortable and clean environment for the daily rates.

    Excellent

    Reviewed by millerja19(Pasadena, California) on Mar 30, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Holiday Inn Waikiki Excellent service by the staff at theme front desk. The staff accommodated an early check uo and gave us a quiet room on the 17th floor with two queen beds. The staff is quick to get everything you need. We liked the sack breakfast with yogurt, milk, cereal, an orange and banana, breakfast bar and coffee. Great location near restaurants and all is quick, clean, and efficient. Tip: Country Islands market across the street has a deli that’s to order.

    Best Trip Ever !!!

    Reviewed by joeybear24(New York City, New York) on Feb 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow, what a stay! We had the very best time in the very best hotel in Waikiki. A special shout out to Gladys at the front desk for making our stay magical. Holiday Inn Express Waikiki .. You are a Legend !