Royal Kahana Maui by Outrigger Condo

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1213 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful Condo

    Reviewed by TammyR786(Nampa) on Nov 27, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The place was beautiful! We had an ocean view that was just spectacular. The room was equipped with everything we needed, including beach chairs. We did have to ask for beach towels because there were none in the room but they accommodated us immediately! There was not a bug in sight which I was worried about because of other reviews! The staff were very friendly and helpful! The bed was very comfortable and eating breakfast on the Lanai was heavenly! The pool are was very nice. The only thing I could recommend is that they get new sheets and bedding. The sheets and bedding were very old and scratchy. It would be nice to have new bedding and would compliment the wonderful room. Thank you to the staff for making our stay wonderful!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Beautiful room with a great view

    Reviewed by Mike M(Williamstown, New Jersey) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice, friendly hotel. Room was fully equipped with a very nice kitchen, nice living room & dining room and great shower. Very friendly front desk. Two small requests we had, a safe problem and batteries in the thermostat were satisfied in around 5-10 minutes. Great view of Moloka'i. Nice location with parking included.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Maui vacation condo

    Reviewed by Brad B(Edmonton, Canada) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here for 1 week in a 2 bedroom condo. A very nice condo. Barbecue are nice, nice view from our window. A hot tub would be nice. Parking is close our room which is nice, a quiet place for a vacation.

    Decent hotel

    Reviewed by Tiffany T() on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This was our second time staying at the Royal Kahana. We stayed in an oceanfront studio in December 2018 and booked the same for this trip. Our first night staying, I found a cockroach in the bathroom. The second night I found another running across the counter in the kitchen. While I recognize that on tropical climates, insects are often unavoidable, it is a little gross to find them inside your hotel especially running around where you have food. Of note, last year we didn't have any issues. Two other couples we stayed with also found multiple cockroaches over the week which makes me wonder if there has been an infestation at the hotel. We observed someone coming in to spray rooms so it's good the hotel is trying to take care of it. After we located the second cockroach, we spoke to Tim at the front desk who was very accommodating and apologetic. He initially offered to have someone come to our room to spray it/fumigate which we did not want since I didn't want to be breathing any of that in. He later upgraded us to a suite on a higher level where we didn't experience any insect issues. I also observed someone at the front desk speaking to staff about how he had gotten bites all over his torso while sleeping. I'm not sure exactly what happened but it's concerning. The hotel isn't a bad one. It's got a great location only minutes away from Lahaina. Whalers Market and Maui Brewing are a 2 minute walk away which is awesome. Of course everything inside is dated and showing a bit of wear, but that's normal for many older hotels or apartments on the island. Staff were always lovely and friendly. There's ample parking out front. But it sounds like there is a major infestation issue going on in the hotel which they're trying to get a handle on which makes me apprehensive about returning.

    Fabulous accommodations!

    Reviewed by Mary Jane M() on Oct 26, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came here from halfway around the world (Newfoundland, Canada) and were so pleased with our condo. Ocean view, with the sound of the waves lapping on the beach all day and all night. Beautiful pool and deck, super-pleasant staff and everything we needed for a dream holiday!