The Cosmopolitan of Las Vegas

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1579 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    I love the Cosmo!

    Reviewed by Poker_Ninja_206(Lacey, Washington) on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Another great stay at my favorite hotel in Vegas! Checked in on a Sunday for three nights. I had a comp room offer with no resort fees and upgraded to a two-queen balcony city view room for a small fee. Check in was a bit busy as we arrived around 2 pm. We waited in line maybe 20 minutes before it was our turn to check in. We were given a high floor room on the 58th floor of the Chelsea Tower. The rooms here are very spacious with a large bathroom and jetted tub. I also like that there's a mini fridge for personal use if needed. The view was amazing! The balcony is one of the main reasons I stay here. The room was clean as expected. We dined at two restaurants here on property during our stay. It was past 1 am one night and all of the restaurants were closed on the 2nd level. I remember hearing that Secret Pizza was open until 2 am. There was a bit of a line as it's one of the only places available during that time of the night. We also had breakfast at The Henry which is on the first level of the Boulevard Tower. I highly recommend making reservations as they can get busy during early morning hours for breakfast. The gaming floor is very lively and upbeat. Their rewards program is very generous. I won $500 free play through one of their promotions and was able to win some money with that. Overall, I thoroughly enjoyed my visit and will book here again in the near future.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Cosmo is Awesome!!!

    Reviewed by bobber681(Fort Wayne, Indiana) on May 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed 4/25 - 4/30. Booked studio fountain view but upgraded to suite with fountain view on 43rd floor of Chelsea tower. Awesome view! First day ate at Holsteins, had drinks at chandelier bar and vesper and late dinner at Beauty and Essex. Also ate at District: Donuts. Sliders. Brew, Eggslut, The Henry. Drinks at Clique. Secret Pizza was amazing! Had room service for breakfast on our last day and it was fast and delicious! Cabana day at the Chelsea pool was so much fun! Thanks Patrick! The Cosmo is right in the center of the strip and is so unique. The view from our balcony was second to none. I can’t wait to go back and will definitely stay at the Cosmo again!

    My room was burglarized while my wife and I were asleep

    Reviewed by David H() on Apr 28, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We had someone break in while we were IN THE ROOM asleep and take $6000 worth of cash and property. We woke up to credit card fraud notifications. We called "security" and someone showed up asking for us to fill out a statement. He advised us that we should hear from risk management the following week. That was it, we had to ask to be moved to a different room. We were never provided any feedback on our safety concerns or explanation on how someone was able to access our room. We didn't get a call from anyone offering any consolation and were basically treated like a statistic. I've looked into this since our incident and have found several similar stories online. We filed a police report, the Las Vegas PD detective tells me this happens quite frequently and thieves are getting away because there are no cameras monitoring the hallways or stairway exits to any floor. We slept with a table in front of our door the last night. If you stay at the Cosmopolitan, bring some kind of additional travel lock for your door. It’s clear that Cosmo hotel security is there to protect the hotel/casino and not the guests.

    Individual ratings:

    Rooms

    Rooms-1

    Service

    Service-1

    Stay Away!! Dangerous!!

    Reviewed by Harpmomof3() on Apr 27, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We stayed at this hotel April 22-25. Our room 2083 was robbed in the middle of the night while we were sleeping. They stole over $6000 worth of stuff. Some of the big items were: Louis Vuitton purse $500 cash $400 cash vouchers at your hotel Credit card (with fraudulent charges on it) Bank debit card (with fraudulent charges on it) My License Gucci backpack Beats headphones Bag of expensive makeup iPad AirPods A lot of miscellaneous items I have filed a report with the hotel & with LVPD. The hotel showed very little concern for our well being. We asked to be moved to a different room (ended up in 6885) for our last night there. We were so terrified that we slept with the room service table in front of our door. The next morning the hotel staff had the audacity to contact us telling us that our credit card had been declined & that we needed another form of payment. Wouldn’t you think that would have been noted that our room was robbed?? We once again explained the situation to the staff. When we went to check out, that staff then again told us the card was declined. Why is the hotel not communicating with each other about a serious situation that occurred on their property?! So once again we re-explain the situation again. While the front desk figures out what to do, we waited awhile to get the answer “once this is figured out, we will bill you for your remaining balance”....really?!?! My husband & I travel a lot. He is a platinum Marriott member. This was our 3rd stay at this hotel & will be the last. We have never been treated with such lack of care & concern.

    Wow. Awesome everything!!

    Reviewed by DAC(Bloomington, Illinois) on Apr 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The experience started remarkable with my host Jeff. He made sure my room was booked, communication was great as he was very responsive. Check in: Super easy and organized. I was in and out quickly which I appreciate as some hotels take forever! It annoys me. The person checking me in gave a good run down of the hotel. Room: I had the one bedroom fountain view and it was amazing. The view on the balcony was incredible and I shockingly found myself outside enjoying it. The shower had plenty of pressure and was spacious including a two person deep tub! The furniture in the living room was clean, up to date and the tv was large for a hotel. Room service: Very prompt, the service was wonderful. The selection was huge for room service. No it’s not cheap but you are paying for quality and convenience. Staff: This is what stands out the most. There is a culture in this hotel of great service with a smile. From the cleaning person up to management people are smiling, ready to help. This carries over even into the restaurants in the hotel which are not owned by Cosmo. I can see why this place is sought after. Price: It’s not cheap but it’s because it’s not cheap. They keep the rooms up to date, nice glass drinks versus plastic, nice balconies, very clean, security great, simple items that drive cost. If you are looking for a bargain this isn’t it, which I appreciate as the clientele inside is what I want around me. However, I feel it’s a good value for what I received and look forward to my return.