Mandalay Bay Resort & Casino

Keep the comps coming and I will keep coming, Thank you , would like to see a 5 day comp, hopefully next time you will have the ice machines working, would like to see the cafe and buffet open next time.

willmnot be back. I reserved a 1450sq foot room for my kids and I, the room literally fell apart around us. booked there for the pool, even after making sure three times the pool was open, could not get anywhere near it......unless you plan on spending your trip in line from 6 am on for the pool or sitting in your room waiting on maintenance, stay somewhere else. maintenance staff was very kind........nicest thing I have to say

The location is not great being at the far end of the strip. Let's be honest, we stay here because of the pool. But when limited pool capacity means waiting in line 3 hours before opening or not getting in at all, why are we here? The restaurants that were good but not enough were open to again, meet the demand. Besides the aquarium, there really is nothing else to do here. We'll stay somewhere more central that is better equipped to handle crowds.

long lines for pool, would not recommend as only good thing is pool and which is not guaranteed!! To get into the pool you need to wait in line from 6 am (pool open at 9) !! hotel should be providing reservation for pool entry at the time of booking, so guests knows of they want to book without pool avaiblity,.

Was only there for 3 days this time brought the kids for the first time ever! Kids were super excited about going to the pool since we had a great view from our room of the pool area! Change into our pool clothes just to go down and to be turned away saying there was a 3 1/2 hr wait to get in! Got put on waiting list only to never be notified of our time to get in! Called down and the lady told me we need to get down to the pool at 5:30-6am just to make sure we get in and the pool doesn’t open until 9am WOW! So next morning we did just that! Waited around in line for 3 hrs to get in. Once we got in we were obviously hungry so waited in line to get food we bought the $18 dollar cheese burgers which were Disgusting the bread was stiff almost hard and the beef patties were super dry! Took them back to explain and exchange for fresh burgers only to be handed back the same quality again! This day was a bust already! Kids went to play in the pool for a few hrs because we weren’t about to leave after we just stood in line for 3hrs. After we left the pool we tried to find something else kid friendly to do! So we said hey let’s go to the aquarium since the lady at check-in said we could get in free because I was platinum! Well we change clothes go down to the aquarium only to find out it’s completely booked for 5 days! Wtf!!! At this moment this trip just keeps getting worse!! Well let’s go to dinner I said so we went to house of blues sat down and ordered! Kids both got the $25 dollar fried chicken and mashed potatoes! What a waste of money!! The chicken came out over fried and dry with honey pored on top kids wouldn’t even eat it! We just charged it to the room since I had some credit! I would have never paid if it was my own money! Had to leave to hotel just to find something else decent to eat! After that we just stayed away from the hotel and tried to enjoy the rest of our time in Vegas!