MGM Grand Hotel & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 30705 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    No Love!

    Reviewed by clentmiller(Detroit, Michigan) on May 07, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Staff would not accommodate me at all! I tried and waited for days to get accommodated. No resolution was met at all on there end. They only seemed to care about money. I simply wanted what I paid for and couldn’t get that. So I had to literally go from a king strip view to a suite of some sort to get myself mildly accommodated.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Really enjoyed this hotel!

    Reviewed by ashleyweslin(Iron Mountain, Michigan) on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We will definitely stay again. I hate elevators and they got us on the first floor in the North tower so I didn’t have to take elevators. We were happy with the price and the entire stay. Room was very clean and housekeeping was really nice.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice hotel

    Reviewed by esg162021(Pennsboro, West Virginia) on May 07, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Nice hotel but don’t rent the refrigerator…it freezes even on the lowest setting. Sleep well beds are hard but a good size. Spacious rooms with easy access to casino. Pool was great…didn’t even need to rent chairs.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-4

    Very bad service

    Reviewed by TeeahnaNaShaeP(Santa Maria, California) on May 07, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Went up there to relax and celebrate a birthday and got the worst service ever. Went back to our room at 3:30am and our water was shut off. Complained to manager and all they did was take off service fee. Very rude service.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-2

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-1

    Getting back to normal

    Reviewed by patterson0926() on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed in Executive Suite in the MGM. Had a good time with some friends. Love the lazy river. June Vegas will be at ?? percent open. I will be back.after that. Thanks for everything MGM keep rising...

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3