Delano Las Vegas

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5255 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    not coming back

    Reviewed by rayknapp2019() on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Rooms were okay. Beds comfortable. Clean. Hallways were dark and felt unfriendly. Got the wrong room even though we reserved months ahead of time. Checked in on line the day before. We’re on site within an hour of check in. Was told it would be resolved the next day. Never heard from anyone.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-2

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-1

    Great hotel!

    Reviewed by wine4501(madison, wi) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wonderful rooms and great service! We stayed in a panoramic view suite which was just beautiful! Offered a free night at the Delano through Mlife. Going to meet the kids at the Mandalay Bay the next day, so this was very close and convenient! Offered free champagne get together!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Not 5 star by any means

    Reviewed by Compass670142() on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Too many things to list but to name a few..hour long check in process, my confirmed room wasn't available, given handicapped room which could barely shower in due to bench, pipes bubbled if someone in room above used the water which kept me up all night long, Delano only guest pool was closed, towels were worn with holes in them, toiletries were less than great and were not replenished, no coffee in the room unless you pay $15 for a k cup, no turn down service, hallways smelled like sewage and were overpowered by scents pumped into the air which left me congested and sick.

    Expensive Delano

    Reviewed by James V() on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    well its been a few years since visiting Vegas, I guess I am suffering from sticker shock I checked in the room was nice, I took a shower right away being I was traveling for 12 hours. after the shower I noticed the room was not cleaned. there was garbage in both garbage pails plus the bed was not changed and 1 towel. I found the house keeper who was surprised and offered to clean it right away, I was happy with that she did offer coupons for money off dinner that was a bonus. over all the staff was pleasant. service was really slow at Della's kitchen if money is no object the hotel was nice. it is a long walk to the pool. I found the food pricing to be expensive. $27.00 for a burger in my mind is a lot. Welcome to Vegas

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Very posh

    Reviewed by stevenray8(Honolulu, Hawaii) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Super clean with awesome staff. Beautiful Artwork throughout the property, especially the chairs and sofas in the hallways. Great aroma therapy. Friendly staff from the front desk to the housekeeping department.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5