Planet Hollywood Beach Resort Costa Rica

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1661 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Overall OK Vacation

    Reviewed by Francine M(Rockland, Canada) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Overall the resort is beautiful, very clean, very modern and the food is good with the exception of all meats (chicken, beef and pork) which were all consistently tough and/or dry. The only meat that we found to be any good was the bacon in the mornings. Our favorite A La Carte restaurant was by far the Tex-Mex, do try the cinnamon chips dessert...Oh-La-La sooooo good!! Our second favorite was Gusto the Italian restaurant but it wasn't "great". The worst was the Steakhouse where we expected "Mexico" quality type steaks but they were full of "runs" and very tough. Our favorite bartenders were HUGO and Carolina at the pool bar. Hugo even tasted his concoctions (on the reverse of his hand of course) prior to pouring them into my glass...AWESOME! The entertainment was next to non-existant...it made for long and quite boring days around the pools. Of the little entertainment there was, we did enjoy the Rock show and the 80s vs 90s nights. Other than that we didn't enjoy much. They had a "fashion" show of sorts around the pool one day where some of the staff were dressed in weird "outfits" made of recycled materials... Seriously! Why!?! Perhaps they should consider a portable beach bar. It was a lonnnng trek to get a drink and then go back and sit on the beach...and BEWARE of SEBASTIAN the pool waiter who scorned/warned my husband not to bring drinks to the vendors on the beach OR ELSE those drinks would be charged to our room!!! WHAT?!?! We are in our mid 50s and that would never have even crossed our minds...but he practically accused my husband!!! We were quite insulted and would it not be for this we might have given the resort a 4 star review but to be treated like this was just downright insulting. Like my husband said...the beach is wayyy too far for him to be trekking to the bar and back just to bring drinks to anyone beside himself an me. Our room was 15401...the view was breathtakingly beautiful, however, the disgusting sewage smell coming from the sewage treatment plant right next to it made it next to impossible to sit out an enjoy our balcony.

    Individual ratings:

    Service

    Service-4

    Value

    Value-4

    The Best Hotel with the best waiter Rene

    Reviewed by getaway2019vacations() on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been in many all inclusive around the world and this is definately the Best Experience EVER the rooms are pretty the grounds are clean and green the restaurants serve the best food and the staff in general are so friendly and helpful. We want to give a special thanks to Rene our pool waiter he was beyond and more the servive that he provided to us was OUTSTANDING he is a 5 start employee. Thank you so much for making our anniversary the BEST keep doing what you know to do. We will miss your smile.

    Great vacation destination

    Reviewed by Sammy1960(Iowa City, Iowa) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Rooms are quite spacious and comfortable. Workout facilities and trainers do a great job. Food choices are many and mostly good. Pool and beach areas very nice. Great excursion choices and entertainment.

    Individual ratings:

    Service

    Service-5

    Good holiday

    Reviewed by Jason B() on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Me nd my wife had good stay here although we did have a few issues . The rooms were gorgeous so was all communal areas the bars nd restaraunt also. The food was very good at all restaraunts we ate at . The issues we had were they kept closing the buffet testaraint woth NO warning and then you had to que like. Dog to get in a a’la Cart restaraunt , buffet restaraint ahut on 3 days in one week!!! Also mini bar not refilled for 3 days we rang reception to get it filled several times to no avail !! Also scammers basically selling timeshares everywhere pi$$ed me off. The hotel gets very busy at weekends and is not enjoyable the question become to long and the locks get served first. We booked severL trips from the beach with a local called joseli the trips were excellent he also does a free morning and afternoon nature walk at 7am and 4 pm from the hotel beach which is a great walk

    Aquafit with Geronimo!

    Reviewed by tcz20000(Gulf of Papagayo, Costa Rica) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Geronimo was a great instructor! A few of us in our group thought it would be fun and It was the most fun I had a resort aquafit class! I'm looking forward to the aquafit class with him tomorrow. I might even try the Zumba!!!