Pueblo Bonito Emerald Bay Resort & Spa
What to expect (based on 4203 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Great visit
Reviewed by Z5603RGdanielan() on Dec 08, 2019
We are from Utah and we love to come and vist Mazatlan every year i would like to thank Edna,so helpful at the front desk, and everybody at this resort always a pleasure to come to this place see you next year
Mazatlàn vacation
Reviewed by MarcoPolo20190000() on Dec 08, 2019
Thank you to all the staff at Pueblo Bonito Emerald Bay resort, especially the adult pool staff: Jorge, Chicho, and José. The service was very professional and attentive we felt that we were looked after in a very personal and friendly manner. We highly recommend this resort. If you stay here, you should visit the adult pool area and say hello to Jorge, Chico and José.
Another great stay in Mazatlan
Reviewed by stewartja1(Hazel Dell, Washington) on Dec 08, 2019
This is a great resort for adults, families and seniors. They have separate pools for adults. The service is amazing. The entire staff is so very friendly and helpful. We particularly like to hang out at the adult pool because it so much smaller and a more intimate atmosphere. A special shoutout to Jose, Jorge, and Chicho for providing everyone with great service.
Individual ratings:
Cleanliness
Location
Service
Wonderful Resort, Very Pleasant Staff
Reviewed by hecconnect(Riverside, California) on Dec 08, 2019
We have stayed a couple of times here at this resort and enjoyed every visit. The front desk staff is very helpful and extremely pleasant. We enjoyed Ericka, Diana and Edna daily smiles and help. Our housekeeper did a wonderful job cleaning our room every day as well. I can't wait to visit Pueblo Bonito Emerald Bay again. -KingOfCabo
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Beautiful resort
Reviewed by Lee98002(Auburn, Washington) on Dec 07, 2019
Extraordinarily beautiful resort, gorgeous grounds, friendly & helpful staff. Rooms are well-appointed and have comfortable beds. Only drawback for us two senior citizens was that the resort was so large we couldn't walk it very well. Thankfully Emerald Bay has large golf carts moving about all the time to pick you up or you can call for one on the phone.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
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