Holiday Inn Resort Montego Bay

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3843 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Respect Mon

    Reviewed by Glenese29() on Feb 25, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    omg what can i say. Thank you to everyone who helped me and my family celebrate my brothers bday 2/14/2021. From Joseph @ the Jerk Hut the light skin bald brotha at the adults only pool ( you move a great shoulder my friend) the guys at the Towels, kayak and sailboat booth you guys were very sweet and patient thank you very much. to everyone in the buffet except the one guy we asked for a cup of water but instead got an eye roll. any who besides him you all are amazing thank you for being quick and keeping everything clean. But a special shout out to Chef Oscar Gordon and Romaine 2nd floor restaurant omgeee you guys i could've just cried. You guys made our experience in Jamaica the most memorable. The cake was a special touch. From the bottom of my heart thank you Chef Oscar sending a big hug from the states.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Montego Bay Beach Trip

    Reviewed by 183tamara(Atlanta, Georgia) on Feb 24, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My fiancé and I enjoyed our recent extended weekend get-a-way at this resort. The landscaping outside, ocean view, and food were the best! We also enjoyed the food! Delicious! The musicians at dinner were great. We especially liked the steel drum band and performers. This is a good resort that offers good value for what you spend. The staff was very cordial to us and we enjoyed our mini vacation. I would recommend some minor upgrades on property to receive a 5 star review. We felt safe at this property during pandemic and on site COVID testing is available on property which was required to travel back to the U.S.

    terrible management, terrible staffs

    Reviewed by GAZATHUG() on Feb 24, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    everyone tells you no you have to get things for yourselves. management very disrespectful and unattentive. one shining light was desreen and shevron otherwise thumbs down staffs tells you no they cant get food from the jerk hut for you. very limited drink options at the bars, limited activities and aweful restaurant manager (female in orange)

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-1

    Amazing all-inclusive Honeymoon!

    Reviewed by SafiFariaa(Ottawa, Canada) on Feb 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We (Safi and Fariaa) had an unforgettable honeymoon at the Holiday Inn Resort Montego Bay during the midst of a global pandemic. There was no shuttle from the airport, so we took the standard $30 USD taxi. We got to the hotel within 10-15 minutes. We had our temperatures checked, hands sanitized, and then contactless check-in. We enjoyed the activities around the grounds, like kayaking, swimming, and lounging on the little make-shift island. They had all sorts of social activities, like karaoke night, contests, games, and even a trivia contest we won. The food was delicious. We enjoyed the breakfast and lunch buffets. For dinner, we skipped the dinner buffets and opted for the 'by reservation only' a la carte dinners. We had Italian one night, Jamaican, Seafood, and on New Year's eve, they had a special New Year's eve gala buffet dinner for everyone. In between meals, we thoroughly enjoyed the hut that served burgers, fish, and fries all day from 11am to 1am. The cumin scented salt fish was to die for. We had it multiple times every day. To prevent the spread of any potential viruses, the hotel staff would serve the buffet. We could see the hotel staff thoroughly wiping down all chairs and tables after each meal and changing table covers. We felt like they took very strong measures to prevent the spread of the coronavirus. We felt safe at all times as guests were required to wear masks in all public places. The staff was super friendly and ensured we were well taken care of. Best of all, they did not bug us for tips at all. Which made giving them tips feel even more appreciative. They staff got to know us and would make our special strawberry smoothie for breakfast without us even asking by the third day. The shop on the resort was a one stop shop for us, as we got all our souvenirs right here, for even cheaper than the price at the airport. And the bed was so soft, it would put us to sleep within minutes. The bathroom was a little outdated. But we spent most of our time in the resort. We highly recommend this resort to anyone looking for a fun filled all inclusive in Jamaica.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Back Again!

    Reviewed by Shontay T(Philadelphia, Pennsylvania) on Feb 08, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Well this is not my first time staying here at Holiday Inn. This may be time number 10 or so (not sure). Sooooo let's start, the food is average. What I cam say is over the years, I thought it have gotta better (speaking of the buffet only) but it hasn't. It's not horrible but definitely could be better. Jamaica has GREAT food and they should have MORE traditional dishes. Stop catering to one group of people (I will leave it there). We visit Jamaica because of it's rich history, culture and beauty (well that's why I visit). The people are amazing too! The resort itself is ok. Not horrible... EVERY time I visited the property, nothing seemed to have changed, expected the name....Holiday Inn Sunspree to just Holiday Inn Resort. The resort doesn't need million dollar renovations. Simple cosmetic things to change the look and update things. Well I day, take a chance. You don't have to spend thousands to have a great vacation in Jamaica! ***We are here during Covid-19 and they are making sure things are CLEAN. WE DEFINITELY FEEL SAFE!