Sandals Royal Caribbean Resort and Private Island

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7016 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Bucket list!

    Reviewed by shiloh772(Newport News, Virginia) on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was such a great experience! I cannot speak enough of the staff! Lisia was always in the right place at the right time to help us (or our friends) get into our locked rooms, Tracey Ann seems to know where you are at all times and finds you with your favorite beverage in hand, Tenesa in the red lane spa has hands gifts straight from Heaven, the butlers Monique, Rayo & Kemar were out of this world! We were a large group and they all coordinated dinners and poolside snacks for the group as well as tending to our individual needs. And finally, the entertainment! What a talented group of people! Elmo, Trixx, Warren, Jovi and Shaelel put on multiple shows every single night and didn't miss a beat. Their talent is extraordinary! Last, but certainly not least, the level of cleanliness that Sandals and its employees are providing made us all feel so safe I these crazy times. What I experienced there far exceeded anything I've seen in the US. Starting at the airport and continuing to the resort, I couldn't have asked for more and very highly recommend a Jamaican vacation to Sandals even now. Thank you Sandals for a fantastic experience!

    Simply the BEST!

    Reviewed by JacqueB1312() on Aug 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As wtih any Sandals property, their service and amenities are unrilved. In particular, the customer service is what truly makes this vacation and makes us feel like we are "home again"! The cleanliness and care put into this trip and making guests feel safe and welcome was simply incredible. If you happen to get to this resort soon, there are few people who will make you feel as if you've known them a lifetime. Please say hello to my friends, Trishell in the Club Sandals Loyalty Team and Sophia in the Spa. I feel like I gained two sisters with them! They're amazing! And the boys with the Entertainment Team as well, Elmo and Trixx. And of course our bartenders, Kevin and Samoy!!! In fact, the trip was so great, we booked another one to the exact same resort for March 2021!!!

    Paradise

    Reviewed by Sightseer20476087444() on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent service, very friendly staff. Everything I thought Sandals Royal Caribbean was going to be and more. The clear beaches, the beautiful views.They surpassed my expectations I would definitely be back

    No Worries!!!

    Reviewed by rickvldz() on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was out eighth trip to a Sandals Resort but our first time here to SRC. Our Swim Up Butler room was perfect; plenty of space to relax when we needed to get out if the sun and of course the pool right out the back door for a nice dip. Then our butler team, Nicole and Duwayne, always made sure any need we had was met with speed and care. From drinks food snacks or random questions about the property Or island always able to help. Thank you to them for increasing our comfort here at SRC.

    Fabulous but too short!

    Reviewed by psunitsa2017(Cincinnati, Ohio) on Jul 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    After months of ridiculous lockdowns and no where to go, we couldn’t wait to get back to Sandals, even though we had been to Sandals Montego Bay for my Birthday in February. It was wonderful to get there, but the time flew by too quickly. These people who put negative reviews on TA are either plants from competitors, or they simply have never been to very many places. As a flight attendant and pilot couple, we’ve seen a lot and can’t say enough about the warm, always friendly and extra-mile going employees at Sandals. I feel for the employees having to wear masks right now ( even outside) as it has to be awfully hot- and horribly uncomfortable. Yet they all had great attitudes. Hopefully they can lose the masks—soon! Special shoutouts to Warren in Entertainment- Wonderful! Also, Andre the Bartender in the piano bar.. Great personality and great memory! We also want to mention Trudy-Gae at the Loyalty Desk and also Trishell Barrett. Both ladies were wonderful and can help you book your next stay with a great discount. Loved our room, location the beach and water. Wish we could have stayed longer than 5 days. Thanks again, staff. You were all so wonderful ??