New York Marriott Downtown

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2046 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good service

    Reviewed by MinjaK18(Cavtat, Croatia) on Apr 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We spent 3 nights here. The hotel staff is very helpful. The rooms are big and well equipped. The location is great for 9/11 memorial and for the excursion to the Statue of Liberty and Ellis Island. It is a little bit far from upper town, but there are metro stations.

    Can’t say enough great things about this Marriott.

    Reviewed by 2506ClaJ(Palm City, Florida) on Apr 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was so glad that I selected this location. Service was great, very friendly staff, & very reasonable restaurant. It was in close proximity to the 911 Memorial, Statue of Liberty, and Ellis Island and if you other museums that we did not get an opportunity to visit. Definitely for wall Street it’s great for business. I do want to complement Dee Dee in the concierge’s lounge who’s been there for 50 years, she was such an exemplary employee with such a great personality that I could see why people would return. The concierge’s lounge was very nice!!

    Wonderful Service

    Reviewed by ed123145(Raleigh, North Carolina) on Apr 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have nothing but good things to say about this hotel. We arrived at 10:00 AM and they were able to get us in a room immediately, we never expected that. Our room on the 33rd floor was beautiful with a great view of the Hudson River. This room was recently renovated and the only hotel that we had been to that was nicer was the Trump Hotel in Las Vegas. On check-in we were told about a $15.00 destination fee which was reimbursable if we ate in the restaurant, which we did. See the review of Bill's Bar and Burgers.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    New York Marriott downtown

    Reviewed by Roam163688(Richmond, Virginia) on Mar 30, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Stayed at the New York Marriott downtown. Overall a very nice hotel and have stayed there multiple times with good experiences. This time there was a hotel renovation on multiple floors that caused multiple disturbances early morning and late at night. I was promised marriott reward points and have not received them. Not good customer service on Marriott's part. Good hotel but renovation disturbances made the stay not great and some discount or accommodation should have been made for the price we paid for this hotel.

    Individual ratings:

    Service

    Service-3

    Value

    Value-3

    Fantastic hotel and totally recommended

    Reviewed by 933zeldak() on Mar 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I arrived to a large foyer with friendly reception. The check in was quick and hassle free. The room was lovely, newly renovated, clean, large and spacious with the best and softest bed ever! This is a really good hotel, daily cleaned with different notes each day on your bed, like Follow your Dreams. The views were great and this is a great location close to the 9 11 memorial and Freedom Tower. I will always come back to this hotel. When I left early in the morning, the bell guy found me a taxi within 3 mins. Thank you to all staff for a fab stay. I'll be back.

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