Sheraton New York Times Square Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10229 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    March Madness

    Reviewed by Flyer18581693087() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel wass good as were the rooms and service. The glaring problems is that there is no resturant after 3 pm. I find this odd for the chaing and being in mid-town. I hope they upgrade to have a place to eat around the clock.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Okay hotel in excellent location

    Reviewed by markwU2321MM() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Location is terrific. Rooms are small and cramped. Beds are comfortable. Elevators are being updated and are somewhat hit or miss. I got a very good rate so I was generally okay with the mix of good and bad. But if you are going to charge $50 for breakfast, you really need to be a nicer hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Location, Location and Location

    Reviewed by gillef123(Dubai, United Arab Emirates) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent downtown Manhattan location. Between Times Square and central park on 7th Avenue. Busy street with all the noise that comes with it, however, you do not select this hotel for a quiet retreat. As good as it gets for location, facilities and entertainment. Highly recommended.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Great location near subway stops, shopping, theatre...

    Reviewed by leroyk(Germantown, Maryland) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It has been a while since I stayed here. Great location near everything with subway a couple of blocks away to get you to those places a little further away. Easy checkin. If you are offered an upgrade ask if your are getting a handicapped room. Thats what I got complete with an accessible shower that floods the bathroom. Besides the easy access not really that spacious for someone that may need more space to navigate. Room was really clean, kudos to the housekeeping staff. Room had mini-bar, movies. Internet access was good. Room service menu exists. You never know who will show up, pleasant or grumpy guy. But hey it NYC, tons of options just outside. Hotel has been Pepsi-sized. Guess it is a sign I need to give up soda. With all the Marriott Bonvoy signs I was not sure if I was at a Sheraton or Marriott. Marriott definitely wants you to know whom oversees the place. Would stay again even with the quirks.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-3

    Time Square Hotel

    Reviewed by Tammy R(Long Beach, California, United States) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is nicely located!! if you are a 'gold' or above member, it is really great to get into the lounge for free appetizers and breakfast. The lounge is larger than the other sitting area outside of the lounge. Great location and Jessica at the "gold" or above check in area is amazing. Extremly helpful and friendly, as is Pedro at the Bell Desk. Great for getting tips and directions! Tawnie at the bar in the lounge will make you up a great drink if you just tell her what you like, aka rum drink not to fruit but with a punch- yum!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

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