Sheraton New York Times Square Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 11155 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent Hotel

    Reviewed by Helen R(Summerville, South Carolina) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Sheraton New York Times Square was in the perfect location! Almost everything was within walking distance and if not the metro was across the street. We walked to Bryant Park, Broadway, Carnegie Hall and more!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    New York in December

    Reviewed by 367mimib(Indianapolis, Indiana) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel was in n a great location. Very clean. We were with a group and fully expected not to be able to check in until the usual time, pleasantly surprised our rooms were ready upon our arrival. The gentleman working the concierge desk was so helpful with the Subway and restaurant suggestions. The rooms were clean and quite comfortable.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    It’s like coming home

    Reviewed by shumaker29(New York City, New York) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Although business travel can be cold and unfamiliar, the Sheraton Times Square is like being home. From the warm and caring staff to the wonderful accommodations. The location is great. Easily accessible to all the great sites of Manhattan. A+++

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Getting crazy of all those taxes

    Reviewed by Robert-Jan T(Brussels, Belgium) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    For a 1 night stay we decided to sleep in the Sheraton NY Times Square hotel. Clearly the location is great and all the top attractions are in walking distance. That said it is a massive hotel with 1700 rooms. It means lining up a lot for checking in, the lounge, breakfast or whatever. Given the superb location I am fine with that, but I get crazy from all those taxes. Apart from the sales tax, you pay a NYC destination tax and a daily destination fee. The newest tax is a $4 fee for each bag you drop in the cloak room. It is great to stay here, but you need an additional wallet for all the taxes.

    Wonderful Christmas Experience

    Reviewed by aaliberti526(New York City, New York) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our room was ready as soon as we got there even though it was such a busy time of year. The hotel was decorated beautifully. All the staff was so friendly and accommodating. We got an added bonus of a free buffet breakfast which was fantastic. Our overall experience was wonderful and it made our stay in NYC so much more pleasurable.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5