Crowne Plaza Hotel Times Square Manhattan

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 11645 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    First impression makes a lasting impression

    Reviewed by TripAR10() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Onelia Green is an asset. Understanding going the extra mile for the client will produce revenue for the firm. Will definitely be returning. Looking forward to a follow up visit, recommending other clients as well. Thank you.

    Great location

    Reviewed by Glynis T(Sheffield, United Kingdom) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great hotel, large comfortable rooms some with excellent views. Very good location with easy access to Times Square, Fifth Avenue and Rockefeller Centre. Restaurants and shops close by including Ellen’s Stardust Diner.

    Pleased Guest

    Reviewed by learnedalot() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have always enjoyed staying at the Crowne Plaza Hotel when visiting New York. However, this visit was especially lovely due to the superior service of Omelia, the desk clerk. She helped us with some special requests and was friendly, professional and helpful. Thank you, Omelia, for giving us a nice start to our trip.

    Business trip to NYC

    Reviewed by Joefr1162(Reston, Virginia) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very happy that the Crowne Plaza at Times Square was in policy for my business trip. Great location right next to Times Square. The room was comfortable; though the mattress was old and probably needs to be replaced. I loved that there was a NY Sports Club (NYSC) location on the 15th floor; worked out every morning and that really helped start my day with more energy.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-4

    Location is Everything in NYC!

    Reviewed by LML1985(Los Angeles, California) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My first time visiting New York and I’m so happy I picked this hotel. It was perfectly located to everything I wanted to do. The service was 5 star. The employees under the direction of Agathe are very professional and personable. They deliver that 5 Star experience that make you want to come back again and again. I know I could have stayed anywhere in the city but the value you receive at this hotel and the friendliness of the employees from the bellmen, the front desk, concierge, and servers/bartenders in the restaurant are what separates this hotels from their competitors.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5