Overview
This boutique hotel is located in Midtown Manhattan is near the Chrysler Building, Grand Central Terminal, United Nations and Tudor City, a historic landmark residential enclave. Offering newly renovated contemporary accomodations with modern amenities in a 1931 historic neo-gothic tower.
Resort fees include
- High-speed Wi-fi in-room and Lobby & Lounge areas
- Free local and toll-free telephone calls.
- Fitness centre access.
- Luggage, Package & Shopping storage
- Two (2) bottles of water upon check-in
Check in
3 p.m.
Check out
12 p.m.
Rooms
300
Inclusions
Rooms
- 1 king bed, or 1 queen bed
- No more than 2 guests in the room
- 1 king bed, or 1 queen bed
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Bathroom with tub and shower
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request, $)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Amenities
Fitness centre
Front desk
Lobby
Market
Location
Reviews
Let down by staff
Carley G on Mar 24, 2024
Came here with my partner last week and I can't fault the hotel itself, the location and room were all fantastic! Almost everything was in walking distance. The reason for only 3 stars was due to the person staying in the room next to us. At around 11pm to 1am in the morning they would have the TV so loud and blasting the hairdryer every night meaning neither of us could sleep, every night I would call reception who would say they'd deal with it however nothing was done. By the 3rd night I was so frustrated by this also due to the lack of sleep and asked to move rooms to which I was told we couldn't because there were no more available. Felt completely let down by the staff who are supposed to ensure an amazing stay whilst at this hotel but instead had to endure the person next door who was completely inconsiderate of other people staying here!
Can't wait to stay at Westgate Grand Central again!
Brittany B (St. Augustine, Florida) on Mar 19, 2024
The best experience I've ever had at a hotel. My husband, 5 year old daughter, best friend, and I traveled to NYC for four nights for our daughter's 5th birthday. The room was a really good size, especially from what we'd seen of rooms in NYC, and it was very clean. Our room was on the 19th floor, right on 42nd and was very quiet, even with the window ajar. We'd hear ambulances, and on Sunday morning, the cheers of those watching the marathon, but overall, it was quiet. ALL of the staff was absolutely amazing. They all knew us as we came and went, opened doors, helped us get up the stairs with the stroller, and treated us each with kindness and respect. It had a family vibe for us that we loved, and I imagine if you'd like more of the upscale, dote on me vibe, they'd provide that as well. They are very perseptive and professional. On the evening of our daughter's birthday, her and I were waiting in the lobby for my husband to get back from the store, and four of the staff that were there at the front desk SANG HAPPY BIRTHDAY to my daughter and the manager then brought out a box of fancy little sweets as a gift. There's a full bar downstairs, a little area where you can purchase snacks, and a dining area with a bunch of tables where you can bring food, read a book, do some work, or just hang out and relax after miles of walking. Never had to wait on elevators. Upon departure, 42nd and 2nd were both shut down due to the marathon, but Freddie got our luggage (4 large bags, a few small others, some shopping bags) to 41st and 2nd where our Uber picked us up. He helped load it all up, took a picture with our daughter, and said he loved us (which as a family, warmed out hearts immensely)! We will be back to NYC later this year, and we will stay here again, no question.
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