Meliá Braco Village

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2402 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Would not revisit

    Reviewed by treid855217(Kingston, Jamaica) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    It was horrible Overall service needs a whole lot of improvements From the leaking toilet to mosquito's lack of customer service lack of food in variety taste and quantity, was not worth the money at all

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-1

    Vacation

    Reviewed by cherakz() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Damone and Kimberlee at the bar by the pool were the best! They remembered our names from day one and always remembered the drinks that we liked! Greeted us everyday with a smile and dances all day long! One of the best vacations and swimming with the dolphins was a must.

    Vacation

    Reviewed by chuckzman(Tulsa, Oklahoma) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Kimberlee and Damone where the best at the bar! Only complaint was the check in manager was a little difficult. The place was great, but the people made the place even better! We also did the dolphin trip and was a blast!

    Birthday Weekend at Melia

    Reviewed by SamTravels992(Kingston, Jamaica) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Altogether our stay was good, there were high points and some lows as well. The ladies and gentleman at the front desk were nice, welcoming and friendly, however neither rooms were ready at 3pm and only 1 was ready at minutes before 4pm. I think you need to advise some staff that not because guests are locals mean they should not be treated well. We can tip too. When the room was finally ready I asked the bell man how to get to my room instead of doing what I think would be what he was suppose to do and show me to my room. He merely pointed in the direction of the room and sent us on our way. Not a very good first impression. The rooms were nice. Very modern unlike other resorts that have been around for as long as this property. I had no bath rags in my bathroom however or dental kit. That wasn't a big deal for me as I always have my own but someone else may have a problem so that's 1 for housekeeping. The grounds are very clean and well kept. The views from the beach are breath taking and the gazebo by the beach is the perfect spot to get married. The jerk chicken from the jerk shack was a bit lack luster and cold. The sauce was also nothing exciting. Dinner at 876 Prime was the best. Our server Margaret was phenomenal. She was quick between courses and always had a smile.The hostess was very friendly as well. The meal was really good as well. We had the Sirloin Steak and mashed potatoes. The Street party entertainment was just ok. I had a different idea of a street party but the concept is nice. Onar and the young lady at the swim up bar were very nice and made good drinks. I love how there are many activities that guests can part take in on their own such as pool volley ball or beach volleyball. Board games etc. The British lady at the photoshop was great as well. The only persons that threw us off were the men at the watersports shop. They all acted as if we were bothering them and they just could not be bothered. When we asked about watersports they barely responded and we were told to go and pick out our life vests as we "must know our sizes". They were not the least bit amused to have us there. After Kayaking for about 10 minutes and wanting to try something else they were all no where in sight and that was it for our watersports activity. There was no customer service whatsoever. I've had better service at my local market. Altogether we had a good time. The property is beautiful and scenic. Just a few things to touch up on.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Loved this place and everyone who worked there!!! The staff were so friendly. food was great. Try the Jamaican Smile

    Reviewed by gwalker-kansas(Lawrence, Kansas) on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Such a beautiful place. The grounds are kept so clean. The staff are warm and friendly. Best jerk chicken!!!!! Room service was quick with the food so it was hot when it arrived. The rooms were beautiful and so clean

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5