Knott's Berry Farm Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1904 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    A great place with wonderful staff!

    Reviewed by minnetravels77(Minneapolis, Minnesota) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed at Knott’s Berry Farm for three days and came away very pleased. I would stay here again and would gladly recommend to friends back home that may visit SoCal and be looking for accommodations. I got a great deal when I booked my stay via a local airline that offered an air/hotel package. That being said, I didn’t know what to expect. I’ve read a lot of the reviews and do agree, the hotel is older. That isn’t the fault of the staff. I’ve also read that it is noisy. That was true on one night of my stay but was because children were allowed to run in the hall by the adults they were with and were not using quiet voices. Again, not the fault of hotel staff. I’ve read management responses that they are in the process of upgrading. If this is true - it will be 5-stars without a doubt. The staff was wonderful throughout my stay. Very friendly, kind and accommodating at check-in, when I had questions and at check out as I had to leave my luggage for a late flight out. The rooms are older but mine was clean, and comfortable. All the necessary linens are provided as well as the standard hotel shampoo, conditioner and lotion. The room also had a hairdryer. Perfect! There is a pool area, that I did not visit but was very busy so I take that to mean it was fun and guests were enjoying themselves. You are very close to the actual theme park and soak city - which again, I did not use but if you plan to - they are short walks away. The location of the hotel is wonderful to Southern California. I was able to take public transit into Downtown LA and down to Huntington Beach. You are also not far to be able to Uber or Lyft back and forth to closer places. Note - it takes time to take the bus (1-1.5 hours, maybe 2 depending on traffic) places so plan ahead but for $2.00 it is a great way to see the city and residents I encountered were very friendly with directions and willingness to help. I highly recommend the MetroLink which is about 1/2 hour into Union Station but note trains only run until 9:30 in the morning and not again until 6pm in the evening. There is a mall about a mile away with a movie theater. There is a Walgreens across the street and down about 1/2 a block for snacks and pop/chips. My last day I ate at the Amber Waves restaurant in the hotel for lunch to take advantage of the 20% coupon they gave me when I checked in. Despite reviews I’ve read here - it was a decent meal and again - the staff was welcoming, kind and efficient. Thanks for a great stay Knott’s Berry Farm. If I’m in SoCal again - I’ll be back.

    Great base

    Reviewed by Sue T(Bristol, United Kingdom) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Still at the Hotel, rooms are maybe a bit tired, but having said that they are clean, bedding and towels are spotless. Restaurant food, as a family of five found we really good at a reasonable price. Staff are very helpful. Pool area never crowded. On the whole I from my personal experience I would recommend this hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-5

    Hotel needs renovation. Thin walls. Staff try hard

    Reviewed by bk19(T.o.) on Aug 11, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Recently went to Knotts Berry Farm Hotel for the first time with family for a vacation. We choose the hotel because they offered a package on reduced tickets to the Knotts Berry Amusement park and was close by. First, the hotel is on the older side as others have written, perhaps similar to a hotel from the 1990's early 2000. The rooms are functional but are dated. Our room faced the splash pad/pool and at 11pm I could hear the people from the pool (i was in 5th floor) and windows were closed....so as others have written, thin walls. My room came with power surge bar as there were not enough electrical outlets on wall. A power surge bar does not show as a higher end hotel in my view...as I do not recall seeing a power surge bar for guests in other major hotels. Amber Waves buffet breakfast that came with hotel and park package was very disappointing....would not pay if I had to do there again. I have seen better breakfasts at other hotels for what was offered. Food just did not taste good. Service was good by all staff in hotel....just the issues above with hotel room and buffet is where improvements need to be made.

    Individual ratings:

    Rooms

    Rooms-1

    Service

    Service-3

    In need of an update throughout

    Reviewed by Doug H(Matthews, North Carolina) on Aug 09, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    If you're going to Knott's Berry Farm, you won't beat the location. But you could very likely beat this property for most everything else. The rooms - from carpet to furnishings to bathroom layout - are all dated. While they can't fix ceiling height without re-doing the whole building, the ceilings only add to the cramped, dated feeling. Hallways are loud, as other reviewers have mentioned. The bed itself was comfortable, and the A/C worked well in my room to cool to the low temperature I like to sleep at! Overall, I'd pick somewhere else unless being on property was an absolute necessity.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-4

    Knott Very Impressed

    Reviewed by gbdk101(Temecula, California) on Aug 06, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We stayed at Knott's Berry Farm Hotel about 10 days ago. I was hoping for so much better. You can tell the moment you walk in that the hotel is dated. You get the same feeling once you make it to your room. An advantage is that it is right next to the Amusement Park and Water Park. Unfortunately there is no shuttle to the Parks. The service is what was so disappointing. The young kids working the desk at check in was a bit frustrating. It seemed like they weren't 100% sure of what they were doing. Of course we could;t check in at arrival time and had to wait a bit. The most frustrating thing was the restaurant. It started with trying to get a reservation for 8 and we were told no, we don't take reservations. We ate at the restaurant for brunch Sunday morning on our way out. What mass confusion and it's a buffet even for the most part. You can order off the menu as well. My wife ordered coffee and about 1o mins went by. She went up and asked another waitress and was told our waitress went on break and would be back soon. I guess it was too much to ask to bring the coffee 1st since she did take the order for it. The food was fair at best, both off the buffet and off the menu. The bacon was under cooked. The overall impression and inside joke among our party was "No". Every time you asked anyone anything the answer was no, sorry we can't. After paying what we did for the weekend, come up with a better answer and find a way to get it done. There are plenty of better options in the area for hotels and definitely for restaurants. I see no advantage in staying at the hotel and definitely not eating at their restaurant. Snoopy made an appearance in the lobby each night and was available for photos which was cool. Hopefully the owners and management can take a look at the hotel, restaurant, training, and system. THere's lots of room fro improvement.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-2

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