Universal's Loews Portofino Bay Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6804 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Portofino in october

    Reviewed by kristinep43(Taylorsville, Utah) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Spent four nights at portofino. Room was clean, loved king sized bed, generous bathroom space. Loved the convenience of the water taxi and the walking path to the parks. Express path helps justify the room cost

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Excellent stay

    Reviewed by Jkatiej(Wilmington, North Carolina) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just got back from Loews Portofino Bay Hotel and we loved it. Everyone working at the hotel were very friendly and helpful. The club level is totally worth it because we were able to eat breakfast and dinner everyday we were there and that saved us a lot of money for a family of 4 staying 8 days. They are remodeling the hotel while we were there but we never would have known because it did not interrupt our stay at all. In fact the only reason we knew was because of the disclaimer we received prior to getting there. The water taxis to the parks are such a nice benefit because it saved us on parking and if one of us wanted to go back to the hotel but not the others we didn't have to all leave. The grounds are beautiful and the room was very big for a 2 queen bedroom. Over all is was well worth the money we spent just for the Express Passes alone which let us skip the lines on all the rides except Hagrids which is new. The only thing that wasn't so great was that guest still have to pay to park daily and that added up but it would not deter me from staying again because all the other amenities really make up for it. I can't wait to plan our next trip there we had so much fun.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Another great stay!

    Reviewed by asoldiersfamily(South Carolina) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We really like this resort for our Universal trips. We had a few minor inconveniences, I think from being in an area going through refurbishment. Not enough to negatively impact our trip. The room was pristine and the staff were amazing as well! Make sure you speak to the bell staff. They always have awesome information and news!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Just a beautiful place to stay.

    Reviewed by mikebaselice() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you want ambiance and greatly appointed amenities this is the hotel for you. You may forget you are in Orlando and somehow dropped off in Italy. The beds are extremely comfortable, we are trying to find out where to purchase the pillows used here. A great resort to relax and recharge after a tiring day of fun at the parks.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Beautiful and convenient

    Reviewed by A TripAdvisor Member() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved this hotel, you feel Ike you are in Italy but just minutes from the theme parks. Water taxi was a great way to get to parks! Pool areas were beautiful and a great place to have a cocktail and relax after a day at the park. The Italian music show at sunset was wonderful too!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5