Disney's Polynesian Village Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3839 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    6th group trip in 6 years and Disney can't get it right

    Reviewed by Momandcfp(Dalton, Georgia) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We've taken the same group trip with 40-82 elementary and middle school kids for them to attend YES sessions for the past 6 years. Each year they still can't seem to get the rooms right. This is with booking a year in advance each time. We request adjoining rooms for the elementary kids and their adult chaperones, and for the middle to be on the same hall with adults on each end. Only 1 year has Disney successfully managed to pull off this apparently enormous feat. That was wilderness Lodge. Take our advise. They keep telling us that adjoining rooms that sleep that many are only available bat contemporary resort and Polynesian Resort. These 2 more expensive resorts aren't worth the extra money I'd they can't get the reservations right. We've been here since 12pm and they still don't have our rooms fixed. We have middle school kids sitting in the lobby that have been up for 22 hours straight. If you want to attend YES sessions and drop over $100,000 on a trip, think twice. We certainly are!

    Fun For All Ages

    Reviewed by MollyLovesTravel777() on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My 2 grown daughters and I took a delightful "girls trip" to Epcot and stayed at the Polynesian. The Disney magic did not disappoint! The only negative for me was the bed. It was hard as a rock! I was so surprised, given how fabulous everything else is, and how--let's just be candid here--*expensive* the rooms are, that the comfort of the bed left so much to be desired. Everything else was perfect, and that's not a word I use lightly. Beautifully decorated hotel, friendly, helpful staff (they all seem too nice to be real, lol), impeccably clean room with a spacious patio, large outdoor pool with cabanas you can rent (and a cabana boy to bring you tropical drinks!), delicious food both at the resort and at Epcot; it was a wonderful vacation all around, even with the uncomfortable bed.

    Wonderful hotel

    Reviewed by Lina Marie R() on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed from the 4th to the 7th and had a wonderful stay. The hotel is beautiful and had so many food options. I spent a lot of my time at the parks but I wish I would have spent more time at the resort. The hotel is beautiful. The rooms are spacious and clean. The staff was wonderful. When I checked in Lina was very helpful and at check out Becky was great. I hope to return some day.

    Our favourite Disney hotel so far

    Reviewed by U2fan(Derby, UK) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved, loved, loved Disney’s Polynesian resort. After wanting to stay here for many, many years, it felt as though we’d come home. We’d booked 9 nights here with Attraction Tickets Direct (highly recommended and a great price) and our package included park tickets and the Disney Dining Plan. We had booked a Lagoon Room view and ended up in Aotearoa. We had a lovely view over the lagoon towards the Grand Floridian, and were amazed at the stunning views we had of the Magic Kingdom fireworks every evening... we weren’t expecting that! Our room was huge and the double beds comfortable. We didn’t have any issues with housekeeping (which we’d had at the Beach Club during our last stay) but the WiFi was sketchy in the room. We ended up reporting it and it got sorted eventually! The hotel is always busy with people coming to Ohanas and the luau, but it always felt homely to us. The boys loved the main pool and I loved the quiet pool, so we took it in turns to go to them! We were there for Halloween, and we enjoyed the trick or treating the hotel had laid on. It was fantastic to see Elvis Stitch too! We have stayed at Animal Kingdom Lodge and Beach Club previously, and this hotel is definitely our favourite so far. We will be returning!

    Nice rooms but not enough storage space

    Reviewed by crazykt(Frisco, Texas) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Some of the buildings are a bit far from the front desk and a little hard to navigate, but we were close to the lake (and facing Magic Kingdom) so got to see the water show and fireworks most nights. There were 2 large bathrooms, but think we could have used one full bath and one half bath and been just fine. There were no dressers for our clothes (2 adults, 2 kids 10 & 12). There was one drawer under the queen bed which I used and I used the drawers in the bathroom for socks, smaller items. The pullout was a queen, main bed was queen and there was a pulldown twin bed which worked for our tall 10 year old son. Monorail was convenient, ticket and transportation center was walkable. We might try another hotel on property if we were to go back, but it worked out great as we were with 2 other families. The Grand Floridian would have been our 2nd choice. It was beautiful.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-4

    Value

    Value-3