Overview
Located in the center of Downtown Ottawa, Fairmont Château Laurier is minutes away from its biggest attractions including: The Parliament Buildings, Rideau Canal, Byward Market, National Gallery of Canada, Shaw Center, and the National Arts Centre.
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
426
Inclusions
Rooms
- 1 king bed, or 1 queen bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 1 queen bed, or 2 double beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Alarm clock
- Bathrobes
- Coffee maker
- Concierge service
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- TV
Amenities
Pool
Gym
Laurier Restaurant
Lobby
Location
Reviews
Untrustworthy Management
Richard M on Apr 09, 2024
I would not recommend that anyone stay in this hotel. I visited the Chateau Laurier in October, 2023. I left my car with valet parking who parked it in an open lot behind the hotel. I used my car several times during my three day stay. On the morning of my departure I was advised by security that my car had been broken into the night before. I was taken to the car and found that the driver's door had been opened with many items taken including identity papers. A report was filed with police. I became immediately suspicious when I noticed that there were no signs of a break-in and access had been made on the driver's side. I asked if I could review the security tapes and my request was denied. The police were only given a few individual photos that did not even show the car. It became clear to me that the valet parker had left the driver's door open during the night of the break-in but the Chateau refused to accept responsibility. I asked for a small amount of compensation for losses incurred plus the time required to fix and replace the stolen items. The Chateau ignored my request. As I am a Platinum Member of Accor, Fairmont's loyalty program, I appealed for mediation. After 2 1/2 months I have not received a response. I stayed at the Chateau regularly during my visits to Ottawa for 20 years. I have found that the response of the Chateau, Fairmont Hotels and Accor to be incredibly dismissive and I will never stay in this hotel again.
Great property, Amazing Food and Service
mmcclare (San Clemente, California) on Apr 08, 2024
Had a great time with our adult kids. Amazing Easter brunch, great drinks at Zoe's and high tea on Sunday. Can't wait to come back and enjoy this amazing Hotel again. The location in Ottawa could not be any better, next to the world famous Rideau canal and the Canadian Parliament buildings.
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