The Wigwam

Second time we have stayed here, and the second time we heard the fabulous Keen Brothers! Great hotel, Keen Brothers provided amazing entertainment; next time in in Phoenix - will do this this again - good food, nice bar, clean rooms great stay!

We stayed at The Wigwam Resort for a week and enjoyed the golf facilities and staff, Litchfield's Restaurant, Red's Restaurant and great times with friends. The black mark on our stay was when we asked for a microwave and were told it would be at an extra cost of $25 per day. For 7 nights that would have been $175 dollars for an item that should be in every suite like the one we rented! For sure it should have been in a quality resort. So, we went to Walmart and bought one for $49 and ended up giving it away at the end of our stay. The Wigwam should be ashamed to rent a suite that doesn't include one.

Awesome resort, their attention to detail is flawless - everyone who works there is friendly, always greets you, goes out of their way to make sure your stay is amazing. Checked in on New Years Day, some holiday decorations were still up yet they apologized that we didn't get to see all of them...what was still up was awesome. New family tradition! Also, make sure to learn the history of the Wigwam...it's fascinating

The Wigwam is iconic and one can only imagine what it takes to maintain a 90+ year old property. The desert landscaping is well established and main building is lovely and well cared for. Our stay was during Christmas and our Casita was located in the courtyard where many of the festive Christmas lights were displayed. The room was clean, the sinks, tub & toilet functioned very well. While we appreciate all of this as good, there were some not-so-goods. The king mattress in #336 should have been replaced long ago. It was a sink hole with minimal improvement when we rotated it. No fitted sheet on mattress (they used a flat sheet instead) and the large square of "mattress pad" wadded up with every move. The loud heater woke us up during the night when it came on or off. When guests are unable to sleep, it compromises their overall stay because it goes against Basic Customer Service 101. Who wants to pack up all their stuff & relocate to another room where there could possibly be another set of challenges? Second disappointment was Christmas day because of a gas leak ... fireplaces were off and menu options were limited in Wigwam Bar. We found it interesting that on the morning of Dec. 26th the gas was back on and functioning properly.

My husband and I went here for our honeymoon and it was excellent! Very kind and welcoming staff who were friendly and efficient during check-in and check-out. When they learned it was our honeymoon, they said they would send something to our rooms later, which turned out to be chocolate-covered strawberries and champagne! The grounds are just lovely and there are plenty of great food options nearby. We would definitely stay here again!