Crown Paradise Golden Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4677 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best trip

    Reviewed by jessicalG975OZ() on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Really great stay. All staff was super attentive; my partner and I never missed out or had any trouble. Definitely recommend to pay extra to get “all inclusive” accommodations. I was to point out that Demian at information desk was extremely helpful with navigating us throughout local areas.

    Paradise Princess & Prince Squad

    Reviewed by C222XHtanyab() on Apr 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great trip! The ocean view room with jacuzzi and balcony was amazing. The massages at the spa were a highlight. The Sky7 rooftop lounge and pool were amazing! Demian was an excellent concierge, making sure that the room was decorated for my friend’s birthday and that reservations were made for the birthday dinner! We had a wonderful time.

    Central location!

    Reviewed by 574mirianh() on Mar 30, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel is centrally located to many attractions! Demian helped us with information with regards to hotel and getting around town! He was truly helpful and always had a great attitude! We will definitely return to say hi to Demian! As to the hotel, the food was ok but not great! The hotel definitely does NOT have COVID testing on site which made our stay a bit stressful at the end. You can take a rapid COVID test at the airport but recommended to do a day before you're departure flight!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-5

    OK but not GREAT

    Reviewed by N4872RFlisa(Ogden, Utah) on Mar 30, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Resort is OK for the money. Some of the promises made on the website such as COVID testing on site etc. aren't available. Most people had to leave the site to get tested and pay a lot of money. Rooms are clean; however, the rooms we booked on-line aren't what we were originally given. Had to go thru hell for over an hour getting the rooms corrected so that my son and his friend didn't have to share a bed!! Food is OK-staff is not friendly other than Demian at concierge desk who is very helpful.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-2

    Value

    Value-4

    Amazing

    Reviewed by Niita W() on Mar 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Upon arrival we were greeted by amazing and funny conceirge by the name of Demian. He was helpful and made everything about our stay enjoyable. Everytime we came down it was nothing but laughs. Id highly recommend this resort.