Grand Fiesta Americana Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4867 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    3rd time and still in love with the place

    Reviewed by adamsuperstar() on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our 3rd time staying at the Grand Fiesta Americana Puerto Vallarta. We just love this place. We were in the Governors Suite on top of south tower for 9 glorious days of sun and frozen drinks. ( Splurge on it- its worth it) The staff, which is pretty much the same staff since our first visit, is always very friendly and accommodating. Emilio at the pool is a fantastic guy, the waiters at the pool are phenomenal, Antonio, the bell boy ,actually remembered us and asked about a conversation we had last year! (So crazy with the amount of people that come through there). We highly recommend this resort. Its gorgeous and they really keep up with the grounds and rooms. We will be back next year.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Mid Winter 1 week Get Away

    Reviewed by G8740YEbenjaminl(Tacoma, Washington) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Grand FIesta was a great place to spend a week with my partner.Very nice rooms with ocean view and balconies to watch the whale from with our morning coffee...The food was also very good...Going hungry here will not be a problem....Exercising self restraint might be...Many tempting choices...Good pool set up...One end had the party crowd and the other end had the book readers...and a nice beach set up and a very nice swim area in the ocean with some great fish swimming around(bring your snorkel and mask)...And some fun shows at night etc...10 minute Uber ride to town (66 Pesos)...And its location on the bay allowed for lots of shade til 1 or so each day if you wanted it allowing for cool morning as the days heat built....Only thing I wished they had was swim Fins to borrow...a small issue at best..And it is an adult only facility but it turn out if you give adults enough free booze they become children again but not sure you could avoid that at anyplace else....So,.Overall this was a 9 out of 10 .

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    One of the best resorts we ever stayed at

    Reviewed by Dave D(Punta Cana, Dominican Republic) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Food, staff, and rooms were all really great. There seemed to be something for everyone at most of the restaurants, and my wife eats "off the childrens' menu" so to speak. The entertainment people at the pool were a blast-Abraham, Roberto, and Emilio were all fun and welcoming. Bring bug spray. PV is forest behind the resort, so the mosquitos can be an issue at times.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Had a wonderful stay

    Reviewed by Kochchi(San Franisco) on Feb 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great hotel/resort, in a great location with beautiful views. We saw dolphins and whales right from our balcony The hotel rooms have high end amenities, luxurious bedding and great, comfortable furniture in the balcony. The staff are wonderful, special thanks to Diego Mosso, Hector (Mgr) and Marco Molina and the front desk. Antonio - the bellman always recognized us and ready to help. Restaurant staff were very helpful, special thanks to Manuel and Jose Leonardo at Yuu restaurant, Ernesto (Mgr) at the Guliette restaurant - who was absolutely wonderful, and want to mention the Marcos Nasares from the D'Brick Omelette station - he is so efficient, remembers your "usual" and very helpful! We used the spa, Great massages - therapist Anaysa and the valet Laura were so great! Great spa facilities. Mojito bar is really a great place to hangout, and Juan makes great Mojitos! Prior to going to the hotel, we had read some bad reviews, and was a bit concerned. Quite frankly, this is a great hotel, with a lot of fun activities every day and evening. Of course there will be some noise. But it is quiet after 10 PM, except for some occasional loud guests - which is an issue at almost all the hotels we stay at. We loved the food at Guliette but should have more variations in the menu.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Pool was too small for number of guests and very loud.

    Reviewed by gmorgan2020() on Feb 22, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    .Pool was too small for number of guests and very loud.. Move cabanas out of pool. Not much could be done to enlargen the pools. Pool was very loud in the evening.. Much improvement is needed for the quality of the evening meal selections.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3