Sheraton Buganvilias Resort & Convention Center

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 5879 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Relaxing Experience

    Reviewed by eduardoantonior891() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family had a wonderful vacation. The hotel facilities very confortable, in front of the beach, with wonderful sunset view from your room. Very friendly all the personal staff of the Hotel. All my family went to the Maiave Spa of the Hotel and had a very relaxing and professional massage. The best and most relaxing massage in our life.

    The best server in Puerto Vallarta!!!

    Reviewed by 453evant() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    At the Sheraton Buganvilias, our server Gamaliel provided my family with a very positive experience. Not only was Gamaliel incredibly friendly, but he was very quick, hardworking, and always checking up to see how we were doing. It’s safe to say Gamaliel has became more than just a server to my family and we will certainly be back. I highly recommend! - Evan Tomaro

    Perfect

    Reviewed by 394fabiang(Mexico City, Mexico) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great stayed - 4 nights passed in a blink. The facilities including rooms and gym in good conditions. The staff was great too - Karen/ Christian from Pergola, Valentina at Lobby, Manuel and Juan at la Villita. Thanks for this great vacations. Hope to come back soon.

    Outstanding Service!

    Reviewed by Kerry D(Cartersville, Georgia) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stay here frequently and can’t say enough good things about the service. From Angie, who greeted us on arrival and got us settled with all our discounts and promos, to Isabel in the sports bar, who remembered us and which drinks we like, to Jimmy and his partner who play the xylophone at Las Villitas at breakfast, Oliveria who waits on us at breakfast, Pedro the glass blower who is so very friendly and talented, and ESPECIALLY Marcos Mendiaz , our stellar waiter at the pool. Marcos takes very good care of us, making sure we have what we want without hovering over us. His service is fast and accurate and he is unfailingly friendly and accommodating. We look forward to seeing Marcos at every visit.

    Enjoyment and great people plus a relaxing spa day!

    Reviewed by taryno376(Vacaville, California) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my 3rd year coming here and i will keep coming back! First of all, the staff is filled with some of my favorite people. They treat us well and make sure all our needs are met. Day starts with breakfast and we LOVE Oliverio and Andres, they are always ready to serve us with lots of good conversation and laughter!!!! Spending the day by the pool is our favorite daily activity. We have a signature spot and are always greeted by Gama or Rodrigo! They go above and beyond to make us feel welcome! Lastly the Maivè spa is by far my favorite spa ive ever been too! They have hydrotherapy, massages and everything you need to get relaxed! I make sure to go atleast 1 time while here. Brenda and Jorge are amazing and have helped me to fix my sore back and shoulders all while making me feel safe and comfortable. They practice hygiene guidelines, have warm towels and offer drinks for hydration after your massage package. I highy suggest adding this to your vacation agenda!