Villa Premiere Boutique Hotel

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3145 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Unethical, misleading and terrible customer service!!

    Reviewed by Vacationliving2() on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We visited the hotel for a 1 day pass while visiting Puerto Vallarta on our cruise. When we checked in they asked what time we would be leaving and we said about 7 or 8. They said we had full access to the hotel and amenities along with food and drinks. We stayed in the pool most of the day and enjoyed some drinks. When we were ready to eat we tried eating outside but they said we could only eat inside as it was closed outside. We proceeded to try and order dinner and they asked for our room number, we stated we were just there for the day. Then someone else came over and said we could no longer eat or drink as the day pass ended at 6pm. We told them they never told us that or we would have eaten earlier. They basically said to bad that is our rule. We then stated you even asked us when we were leaving and we said 7 or 8; why would you not tell us food and drink ended at 6- as obviously we would try and enjoy until we leave! Again they treated us awful and made no concessions! We actually thought of staying here as it was a decent time, but never will stay as customer service and communication is horrendous!! At $100 a person it was definitely not worth it as they could not fulfill there promise of all amenities available during our stay!! BUYER BEWARE!! They will take your money and not care about you or your future business! Never received such awful costumer service!!

    Great Service

    Reviewed by metalslug26() on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everyone was great and professional. Food and drinks were excellent. Rooms were clean. All room electronics worked. Woukd go back again. Walk up pool bar was awesome!! Room service 24/7 if you get all inclusive package.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Fantastic Honeymoon

    Reviewed by Connector552763() on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for our honeymoon. Villa Premiere was beautiful and the service was outstanding. The food at all of the restaurants and even the poolside menu was fantastic. Our room was beautiful, the view was breathtaking and again the service (restocking the mini bar, turn down, maids, etc) was incredible.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best Winter Getaway

    Reviewed by SophiavdK(Brooklyn, New York) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I had a lovely time here. We had a standard room, which is luxurious all the same, with a balcony and a gorgeous view of the ocean, and an excellent bed and bathroom. (All rooms have ocean-front balconies.) While we were there the water came too far up on the beach for umbrellas and chairs to be set up there comfortably, so instead they set them up on their pier, south-facing, and it was totally fine. On the day we left it was low tide in the morning and we look forward to experience hanging on the actual beach next time we go. But the water was warm and super nice once past the waves. (Bring water sandals!) Fantastic breakfast. Drinks and snacks either at the lovely pool bar or delivered to your chair. Great staff! We weren't thrilled about the on-site restaurants for dinner (mediocre, and over-priced even for Mexico) but this hotel has a great location and you can walk to nearby restaurants or else take a 20-minute walk, or a short taxi ride, to the Zona Romántica with its tons of restaurants and bars. If you want a relaxing time right on the beach while surrounded by local color, this is the place!

    Special place in Puerto Vallarta

    Reviewed by Luis Eduardo F() on Oct 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The place is close to de malecon, you can walk from the hotel to the malecon Really recommended place, it was something special, great service, great installations and really great food… highly recommended It is a special place in Puerto Vallarta.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5