Impressive Resort & Spa Punta Cana

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 941 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing and Impressive

    Reviewed by Roam99047() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice, splendid, wide space of the hotel made great impression on me and my son. I totally loved the restaurant by the beach and eating delicious dinner admiring the ocean view. Food was very good!!! People working there were very nice and helpful. Not everyone spoke English but it was kind of fun to try to explain what we wanted. I really liked the garden designs, bar by the pool, music, and spa. Massages were really good and It was possible to negotiate the price. I was with my son and I can tell that people there love kids and I felt safe all the time. the only minus I have to mention, I booked this hotel by "love holidays" and they sale all-inclusive packages with WIFi, I paid also extra for an ocean view room. Unfortunately, when I arrived at the hotel I had to pay extra for the access to internet and my room didn't have an ocean view (the left side of the balcony had a small corner of the ocean view). So the experience with love holidays is quite disappointing

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    me gustos

    Reviewed by Sebastian D() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    the hotel very good she have a good personal good activities about food is ok but the same every every day and this can be a liitle disconfortable after 12 days but in rest all perfect and the team of the party show was perfect in special tsunsmy boy very attent snd simpatic with all people and very carismatic ??and the best dancer ?????????????????????????

    Not Impressed with the impressive

    Reviewed by Lazy2020() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I stayed for a week in September staff were miserable and food was never hot unless you went to a restaurant you had booked and you have to be lucky not to get 6.30 or 9.30 reservations which was a joke. I was a premium guest and to be honest makes no difference as other guests who are not premium get the same benefits as no staff seem to challenge them in premium areas. I have been to the Caribbean many times but never seen anything like the impressive before. The room never had the sheets changed or the floor swept and the mini bar was only topped up if you asked

    Individual ratings:

    Service

    Service-2

    Value

    Value-2

    Impressed with Impressive

    Reviewed by Journeeman(Wisconsin) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed at Impressive for 1 week..end of April to beginning of May. Room was very clean as well as the grounds. Beach area was also nice. The food buffet was good...no issue with food being cold. If you want to eat at the other non buffet restaurants you will need to make a reservation in the morning. We had only 2 issues. One with our reservation at the Asian restaurant. Apparently if you are 10 to 15 minutes late they won't let you in ( we were on an excursion that got us back late). Second issue was that the a/c in the room wasn't very cold. All staff were kind...brush up on your Spanish, some of the staff had us reply to (and helped with the missing words) them in Spanish even though they understood what we wanted. Keep in mind......you are in their country not your own!

    AWESOME PLACE

    Reviewed by nicoletonin() on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an AMAZING time at the Impressive Resort in Punta Cana. This was our first trip to the DR and our first time at an all-inclusive resort. We were very impressed. We upgraded to premium and it was definitely worth it. You get treated much better, are given a better room with a view, have access to better pools, the beach area for premium is nicer and you have access to beach day beds, better food options, better alcohol, etc. We thought that the pictures on the website did not do the resort justice, it is BEAUTIFUL! Every staff member we came into contact with was so nice and welcoming and helpful! With the exception of Angelica, one of the restaurant hostesses, she was not very nice. The resort felt very safe. They have security guards on the beach to keep the locals off their beach and make sure their guests are not being bothered. We did not have any issues with any of the food or any of the drinks with ice. We ate at a different restaurant every night and the food was great. Edwardo was really great at keeping our wine glasses full! For breakfast and lunch we ate at the buffets and the food was great. Lots of variety to choose from and good tasting food. There was so many things to do, we were never bored, yet we had the most relaxing week in paradise. We recommend going on the off season as the resorts, town, and excursions are not crowded. We would highly recommend this resort to anyone looking for an amazing vacation! We will definitely be back!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5