Catalonia Royal Tulum Beach & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10005 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent!

    Reviewed by wclay2n(Wylie, Texas) on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent adults-only all-inclusive. Wonderful staff. Beautiful scenery. The only thing I'd have them change is to keep the hot tub open later. It should be open until 11 or midnight. None of the rooms overlook the pool or the ocean. This makes being at the pool or the beach a more serene experience.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Outstanding vacation and getaway

    Reviewed by n75bg(New Castle, Indiana) on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Premium facility, with superior staff and service. The pool is great and the beach... one of the best. The food was very good, ample, and selections are excellent. This is our favorite “adults only” resort. So many long time staff members that make you feel like family.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Beautiful Beach

    Reviewed by tinathomas8462(Louisville, Kentucky) on Feb 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first time at Catalonia Royal Tulum. Our stay was during COVID and new US regulations to get back in the country. The occupancy was 12% which plays a huge part in our stay. We truly enjoyed the resort. The staff were so friendly and accommodating. Our room was very comfortable and clean. We liked that they left fresh beach towels in our room each night. All the restaurant options were great...steak house, Asian cuisine, tapas and snacks. The nightly entertainment was smaller than usual but energetic. They offered a variety like Mexican night, Broadway, karaoke, rock band and a horn player. The pool area was very relaxing and the beach was beautiful. One thing to note, the beach is a public beach so locals are also enjoying it. The gym was open but you have to make a reservation which is nice. They have a nice selection of cardio and strength equipment. We enjoyed a few spa treatments that we so relaxing. Try the back/neck/shoulder massage and the foot reflexology and you will understand relaxed. Although room service was offered we did not take advantage of it. It looked like you had to order the night before to have breakfast delivered. We definitely recommend the private romantic dinner on the beach. It was a bit windy but worth it?? Be sure to catch a sunrise ?? too.

    Best Resort I ever visited

    Reviewed by danielstricker() on Feb 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Go there. You won’t be disappointed. Great food, great location and fantastic people. The pool is huge, the beach is perfect. I really don’t know anything negative to say. Okay, the pizza I ordered to the room was sometimes not fully baked. ?? The rest: perfection!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Another Try

    Reviewed by mariahg559() on Feb 07, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I've stayed with Catalonia resorts in DR before and thought Royal Tulum would be same but it was utter disappointment. The food variety is so limited. Food was 95% always cold. No snacks, Fresh fruits were always the same, no Juice bars, no smoothies and worse was breakfast. I want to believe its due to covid restrictions on food buffet but other resorts are still giving that option. Other than that, Very clean place. Front desk staff never friendly and always pick up the phone in Spanish when most of your visitors aren't Spanish speaking.

    Individual ratings:

    Location

    Location-3

    Service

    Service-2

    Value

    Value-3