Royal Hideaway Playacar reviews
8961 TripAdvisor reviews
A wonderful getaway for couples
sarahgallantpr on Mar 22, 2024
I absolutely loved this resort. It has a country club feel, where everyone was treated with the same level of luxury. No bracelets!! A true 18+ resort provided just what we needed to take a break as parents of young children. Staff were wonderful and attentive. Would definitely recommend and visit again!
Quality experience!
Juan Carlos H on Mar 22, 2024
The Royal Hideaway is a great place. Quality facilities ( it is not new but we’ll kept). The service is very good. The food opciones are very good and the beverages are premium. as well. The beach access is easy and convenient. The sand and water are tropical paradise. During our stay, Luis Antonio R. was very attentive every time we were served. He is knowledgeable about the region, the options offered. He was awesome. We stayed for 6 days, which was great. The reviews helped us choose this place and we are great full that they were accurate. Gracias Mexico! Y que viva Mexico!
Amazing Trip to Royal Hideaway
22brianan (Toronto, Canada) on Mar 21, 2024
We just returned from an 8-day trip to Royal Hideaway Playacar. This is our second time coming to this location, and we loved it again this time. The staff are excellent and the energy at the hotel is positive, welcoming, and fun. There are two main pools available at the front of the property that overlook the ocean, and three more smaller pools scattered on the property. There are a variety of restaurants to eat at, and the bar service is excellent. The bartenders are willing to make any drink you would like! Some of the highlights from our trip include… --- Entertainment Staff: The entertainment staff were exceptional. They were engaging and got to know the patrons by name. The entertainment staff were there daily at the pool leading water aerobics and other games such as volleyball. In the evenings, the entertainment staff were bringing the energy at Bar Allegria and at the evening shows. Special shout out to Tristain, Rey, Alonso, and Junie for being kind and full of energy on our trip. --- Concierge: The villa we stayed in was awesome. Each villa comes with a concierge who is able to book all of your dinner reservations and other excursions you may want to do. Special shout out to David for being so thoughtful during our trip. --- Food & Drink: The food is fantastic. Our favourite places to eat were Azia (Thai) and Ventana (Mediterrenian). The variety of courses adds to the fine dining experience. It was also great that they had several options for wine selection and beer throughout the day and at dinner. Room service is available 24/7 and is fantastic! --- Location: The location is outstanding. RHP is located in Playacar, just a 30 minute walk or 5 minute taxi to Playa Del Carmen. The city is very walkable and exciting to go to for the day or an evening. Additionally, Playacar is a gated community with security at either end, meaning that if you want to go for a walk outside of the resort, that is totally fine! There are stores and shops right across the street that are fun to explore. --- Experience: During our trip, my finance proposed to me. When we shared this with the hotel staff, they were fantastic with celebrating. Our concierge organized our room to be decorated and the event staff congratulated our engagement many times. It was really kind of the hotel and made our experience very memorable. Some things to consider before heading to Royal Hideaway… --- Booking Dinners: When you arrive, the hotel should have your first dinner booked. At RHP, you need to have reservations each night for dinner. There is no buffet available in the evenings, so it is crucial that bookings are made. When we arrived, most of the available times were 8:00pm and onwards. If you want to eat earlier, I suggest trying to arrange your dinner times as soon as you arrive at the hotel. --- Pool Chairs: Similar to many other all-inclusive resorts, the pool chairs were a hot commodity. Many patrons would get up early and place towels on the pool chairs to ensure they had a spot. This was the same for the beach. Although we were always able to get a chair, if you have a preferred area you want to sit for the day, you may need to get up extra early. --- Evening Activities: In the evening, there are shows at 9:00pm, and then evening entertainment until about 11:00pm. Afterwards, the entertainment dies down. Additionally, only one bar is open at night for people to get drinks. We will certainly be returning to Royal Hideaway in the future as it is one of our favourite places to vacation!
WOW!!! WOW!! WOW!!
martinclement19854 on Mar 20, 2024
We've had the chance to travel all over the world, but I have to say the staff at this resort are top tier!! Excellent Service, beautiful resort! We look forward to visiting again! It's a great spot to relax and the food is amazing also! Thank you!
Great stay for adults
ramyg830 (Victoria, Canada) on Mar 20, 2024
Beautiful beach that is so well kept. Lovely day is the sun and took a sushi making class today. So much fun and an absolute wonderful staff here at the Hideaway. We are enjoying the variety of restaurants. Very relaxing stay at this adult only resort.