Secrets Maroma Beach Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 15478 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    AMAZING !!!!

    Reviewed by Kara O() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All in all it was a superb resort with excellent food, amazing food actually...wonderful service and Augustin, Alberto, Eduardo, Geronimo, Hector, Julio... and so many others made our week long couples vacation tremendously fun..the entertainment was terrific as well--I would highly recommend this hotel to everyone. The spa with the hydra pool was so relaxing and the massages were the best we've ever had. THANK YOU Secrets Maroma. P.S, our swim out pool from the terrace was a great choice...the beach was beautiful with the powdery sand as well....A++++++++

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Very Nice

    Reviewed by gabrielt736(North Pole, Alaska, United States) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very nice and ver cordial staff. Would definitely come back. We are not novice to Cancun and have visited for years. Definitely worth the trip especially after official US summer vacation season and w/o kids.

    Amazing time group of 10

    Reviewed by Carriecaligirl(Murrells Inlet, South Carolina) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a fabulous time. We like high end resorts, and this is our second time at this particular resort. The service is outstanding, the food and drinks are great. This resort is so much better than a Sandals or other all inclusive. The beaches are great. They also do a great job of keeping the seaweed up that is all over the Caribbean right now. We had perfect days on the beach with our Palapa guy Eder. We laughed with and at our new best friend Charlie, he was great with all the pool activities, we had so much fun the first day playing beach volleyball with him on our team, we searched him out every day. Maili our concierge was excellent as well. I also loved the wood fired pizza on the pool deck, Luis works so hard there he is super nice and loves his job. I enjoyed speaking with him each day and the pizzas are delicious. The lobby bar folks are great especially mi amore Carlos (LOL) Made many new friends here, can’t wait to come back again. Special thanks to Bon for being Awesome and so helpful in the lobby with anything and everything, you deserve a promotion! Everyone feels like family here, and sometimes with a large group it’s difficult, you guys made it extra special. If you haven’t been to Mexico what are you waiting for! It’s one of the frat places to visit. Thanks again.

    Top notch

    Reviewed by julieaG1292YG(Denver, Colorado) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff was very friendly and helpful. Loved the variety of restaurants. Activities were varied and fun. Could have just stayed at the resort and not done an excursion. Would love to return in the future.

    One of the best all-inclusive resorts I’ve visited

    Reviewed by lkadechuk(Norman, Oklahoma) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff was amazing, very friendly and helpful! Rooms were clean and beautiful. Food was absolutely amazing. We are at the French, Italian and Mexican restaurants which were unbelievable. If you go to the buffet in the mornings order the crepes, delicious. Spa facilities and quality is comparable to Las Vegas resort spas.....ultra luxurious with sauna, steam room, hot tub, cold plunge, relaxation room, etc. My only regret is not staying longer.