Bahia Principe Grand Cayacoa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4589 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Interesting

    Reviewed by Ken4Canada(Pickering, Canada) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Positives -excellent service; staff seem to care -manager regularly interacts with clients (even motivates youth to eat well) -Lobby manager Genesis Jimenez was also excellent -often very good food, for vegetarians as well -unique atmosphere -very scenic -option of a private "beach" vs. active one -many room options -close to many interesting tours-serves as a good base for city, nature including caves in nearby park Los Hatises, natural beaches and waterfalls 45 min. away north -jogging through town and the connected islands seemed safe to us and unique -warm, generally calm ocean -28 degrees celsius Negatives -if you don't like hills and walking you need to rely on shuttles (were frequent though) -ocean snorkelling limited due to turbid water -rooms facing Samana faced night music--loud for some

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Disappointed

    Reviewed by V9355JPfranks() on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The complex itself is beautiful, however the service leaves wanting more. The only coffee available before 7:00 am is with the coffee maker in your room with “coffee mate”. When we asked the front desk for information on mass times at the local church, he referred us to a non-exhausting concierge. When we asked a second person the next day, she also had no idea. The church could be seen from the front of the resort. They have an hourly shuttle service to the city of Samaná, less than 5 minutes away, there is no information on the service. We waited for the 9:00 am shuttle. When none showed up, I inquired they told me it starts at 10 am. A small sign would have been helpful. It’s the little things that leave a bad taste in your mouth.

    Had a wonderful week

    Reviewed by michelemR2550SY(Almonte, Canada) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My 3rd time here Property breathtaking Staff very nice . Helpful Beach is small but very shaded and relaxing Tv was not so good but next time I come I will bring my Roku (I will do research on changing up address) I will be back My view from my room

    Very nice stay

    Reviewed by Guy H(Barrie, Canada) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just returned from this resort. Very enjoyable. Staff a very nice. Check in was easy. Daniel at the desk was very accomiding. Rain every day was not very nice. Food was good. Say 7 out of 10 . Confused why $5 us dollars for 1 oz.. of Canadian club at the lobby bar. Stuck to local brands so we did not go broke. We had 2 messages at the spa. Great price and great staff. Entertainment guys and girls where fantastic. Shout out to Flo. Did the Safari tour to the beach. Great time. Jackie our guide was very nice. Over all a good time

    2nd Visit

    Reviewed by RDBCAB(Barrie, Canada) on Jan 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited this resort last March and enjoyed it so much we returned in January. Although the weather didn’t cooperate - lots of rain - we thoroughly enjoyed our stay. Upon arrival we had several significant issues with our sea view room, but this was quickly resolved as we were moved to a new room without hesitation. Thank you Danny! The resort is absolutely beautiful; the food was good (we ate in all the restaurants); the rooms are spacious and very clean; and the entertainment was decent. This was a last minute getaway for us, so mostly relaxed at the pool and on the beach. As with our first visit, the staff at Cayacoa are efficient and friendly.