Manchester Grand Hyatt San Diego

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10131 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice, could be better

    Reviewed by austim(Long Beach, California) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I stayed here while visiting family in the area. Pros: Globalist service-I received an email before my stay asking about preferences. They genuinely seemed to care that I had a good stay. The bed and bedding was top notch and super comfortable. The lobby cafe/ convenience store has a great selection, easy to get coffee, a bottle of water or wine. Cons: The Grand Club Lounge. I TRIED going here for breakfast. The noice was so loud you could hear the club as soon as you got off the elevator. When I peaked inside it was packed and chaotic, I went no further. Not a trace to refinement or tranquility. Valet. I noted the time on the ticket that I needed to call down for my car to be brought around and gave extra time. I still waited an inordinate amount of time for the car. Fitness Center. The center is large and has up to date equipment, but large as it was, it was still packed and busy at mid morning.

    Beautiful!

    Reviewed by fernhaven742(Bellingham, Washington) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a 50th anniversary gift for our parents along with concert tickets to Andrea Bocelli at the stadium. The entire experience was a magical one for them! The Hyatt was amazing! Everything from the room, the staff, and the food the next morning was spectacular! Thank you Hyatt for making this an amazing experience!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Disappointed with service

    Reviewed by I2296SJrobertam(West Palm Beach, United States) on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Visiting on business for the baseball winter meetings. Had a $20,000 reception and the hotel would not give me the convention rate, was shuffled back and forth from the hotel saying I needed permission from MLB and MLB saying the hotel would not approve the rate. Who's telling the truth? Needed to be at Manchester Grand Hyatt because of all the supplies that I need to bring to the reception that would have made it impossible staying at another hotel. No one would work with me to resolve my problem. Very disappointing! Only one shining star would knows about Customer Service and that is the Banquet Manager Josh who tried hard to help with my problems!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-1

    Wonderful, as expected

    Reviewed by Susan C(Carlsbad, California) on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is one of our favorite staycations (we live in the county). Check in was fast and friendly, service at the bar and Top of the Hyatt was good too. We love the views from our room of San Diego Bay, the Midway, and Point Loma. Convenient to walk there from the train station, or take the trolley, and walking to the Gaslamp (or Lyfting back) is easy as well.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Valet

    Reviewed by mlmaisto(Walnut Creek, California) on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are staying at Hyatt for weekend and Daniel P and Simon C were amazing!! Great location and amazingly awesome staff. Such an amazing visit, we love this hotel it brings back so many wonderful memories