Delta Vancouver Suites

The Delta on West Hastings is in a great location to visit many scenic areas of Vancouver. The Art Gallery, Gastown, Convention/Cruise ship centre are all within walking distance with other highlights a short cab ride away. The staff were extremely welcoming and helpful with all requests. Always smiling and eager to please. The hotel is well designed, great location, clean and very comfortable rooms. It is currently under a reno but the work was kept to the day and other than a bit of noise in the lobby area they kept the disruptions to a minimum.

My three-day reservation to this hotel was booked via agent. I am very unhappy with the result of my stay at this establishment. 1. I did not know prior to check in that the hotel was undergoing substantial renovations. If I had known, I would have booked elsewhere. 2. After checking-in and settling in my room on the 5th floor far from the elevators which was perfect, I soon heard drilling and grinding noises coming from a lower level. Allison (front desk) kindly had me re-located to the 12th floor but this time near the elevators. So I had to repack my luggage and moved to the 12th floor. 3. Now I found that there was extensive construction outside my window at another site where jackhammers and generators were operating until late at night. 4. Finally, on my last night, the hotel was invaded by teenage girls who were participating in a cheer-leading competition. Needless to say, the hallways got quite busy as there was much rowdiness, running and shouting. The doors leading into the rooms are not properly sealed. One can hear every sound coming from the hallway. Considering that I paid $400 / night and no compensation, I do not feel that I received the service I deserved at this rate. On a positive note, I like the clean design of the newly renovated rooms.

Great place... Staff were very helpful esp kathy and christian... We checked in 12:30 am and it was flawless! They also gave us cookies! :) Parking is expensive but its downtown so cant complain... Didnt get a chance to explore as we came 12am and left 7am.. The only problem i have seen is clubbers are crushing in this hotel esp teens who smoked and very loud when theyre all drunk, in the elevator.. downstairs. But other than that its an awesome place with awesome staff.. If we ever go back, we will come to this place for sure.

Flew to Vancouver for a business meeting. I found the check in process to be incredibly efficient. I liked the fact that I was asked if I would like to upgrade to a better view for $20. You can make an argument that there should not be an up charge for a better view, but all in all it was a great experience. Lastly, the views from my room were beautiful. I will gladly go back.

Best hotel in downtown Vancouver!!! So understanding and accommodating to the smallest of needs. The welcome cookies were warm and were a cute and homey touch. Everything was pristine and clean. Thank you!