Active Advisories
Starting March 26, 2024 a series of work will be carried out for the construction of a new snack bar in the beach area. This work is expected to be completed by the end of May.
Hotel services will remain operational, and all efforts will be made to minimize guest impact during this time.
Overview
Playa Vista Azul is a new resort with amazing views of the ocean, direct access to a white fine sand beach with crystal clear waters. The hotel offers modern and spacious rooms with a wide variety of a la carte restaurants.
Check in
4 p.m.
Check out
12 p.m.
Rooms
470
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
Amenities
Location
Reviews
Best Resort In Varadero Hands Down
rod c (Peterborough) on Mar 23, 2024
We have been coming to Varadero yearly ( except through Covid) since 2009. This was our 11 th time to Varadero, first time to this resort. We've stayed in some not so good places and some pretty good places, its Cuba and we absolutely love it there, the not so great resorts we good as well. This resort was by far the best we have been to in all of our trips to Cuba. We booked Premium which I highly recommend for reasons I will talk about. We were brought to the Premium check in area and were met with some wonderful attendants who checked us in, told us what we needed to know for our week and we got settled into our room. While unpacking we discovered one of us had grabbed someone else's small suitcase when leaving the airport. Minor panic ensued, I use a CPAP machine and our power converters were in the bag we left behind and the airport. So, back to the Premium check in are with the bag we took and we were introduced to Arasay Coffi Carralero, the manager of the Premium area. She reassured us that we would get things straightened around, she would make some calls to our Air Canada Rep, who in turn got a hold of the Sunwing rep. She said to us, give me a little time, enjoy the resort, come see me in an hour or so and we'll get things figured out. She also made arrangements to have a power converter made available if we couldn't get our bag back that day. We went back and learned that they had confirmed our bag was still at the airport, they knew who's bag we had and which resort they were staying at. She also said she could make arrangements for a taxi driver she knew to take us from our resort to the resort where the bag belonged , airport to pick up our bag, and back to the resort. For a fee of course but I was more than happy to pay and paid $20.00 more than what was agreed upon. Our driver was Omar, he was simply amazing, spoke virtually no English but we were able to communicate just fine. He helped translate to the people at the other resort why we were there and waited at the airport (long time) while we waited to gain entry back inside the airport to retrieve our bags. So the first day was a bit stressful but Arasay , our travel rep and Omar helped us through it. Arasay, please give Omar our thanks again! So, the Resort: We explored the resort the next morning and oriented ourselves with everything from pools to snack bars, buffet and al" a cart restaurants. We had breakfast at the buffet the first morning, the staff were very helpful and attentive. They had no eggs at the buffet but were making omelets with with premixed carton eggs. It was fine. The snack bar by the pool has amazing burgers and fries. We did all of the al a carte restaurants, we just went to the premium area and they booked us in every evening. We had breakfast at the al a cart restaurants in the main building and in the premium area. They both had eggs on hand. At the premium restaurant I ordered a Monte Cristo sandwich. It arrived with raw egg dripping off of it. I asked the server to have it cooked longer and she said it was just melted cheese dripping down. There was raw egg on my plate, she never returned so maybe she was a little mad at me for sending it back lol. The al a carte restaurants were awesome, food and presentation exceptional, again, best we've ever experienced in Varadero. The lasagna in the Italian restaurant was excellent. The grounds were very clean and tidy, every morning, workers were out cleaning and trimming and gathering up debris. I took hats and gloves to give to them along with some chocolate. I neglected to get the name of our room attendant but she was also wonderful, left pillow art and notes for us every day. They Have Cristal beer in the premium bar, which in my opinion is the best in the world. the staff in all the bars and restaurants sere so very nice, eager to make your stay memorable. That's what makes the stay worthwhile, so hats off to all of the staff. They had the most amazing entertainment in the lobby of the main building in the afternoons and evenings, bands, piano players, violinists and other singers and dance performers. Simply excellent. There are two beaches, both a bit of a walk, one smaller and one larger. Lots of lounge chairs at both. The pools were icy cold but we expect that so it was fine, they were very clean and the pool bar was always waiting with a smile (except one young guy) happy to get you a drink. One thing to note, there is not a lot of shade by the pools but we managed to take deck chairs and find some under a tree. I think the only negative thing there, which we have witnessed at other resorts is the Russian guests. Not all of them of course but the majority. They are very ignorant and rude to the staff who work so hard. They cut in front of people at the bar and at the lines at the al a carte restaurants. Leave garbage everywhere and rarely to they tip the staff. I find that so disrespectful to the the staff. The people in Cuba, and not just on the resort grounds are a wonderful welcoming sort. They are happy to host us so be nice and be kind to them! We're very generous tippers and the staff at this resort certainly deserve everything they get. Arasay, and your staff, and all the staff at the resort, we will definitely be back to see you next February!! Thank you.
Paradise!!
Karen H (roblin, ontario) on Mar 22, 2024
My husband and I just returned from a week at Playa Vista Azul, Varadero. We stayed in a premium ocean view room. This resort should be a 5 ?? Our room was incredible, located directly beside the ocean, the view was breath taking! Very clean, comfortable beds and pillows. The beaches, a small beach on one side and a larger beach on the other. The turquoise water, the soft white sand and several beach chairs is where we spent most of our days. The food was great, a la cartes were a nice way to break up the buffet and room service arrived on time and was hot and fresh. The resort and grounds were so clean. Maids and gardeners really do a great job. Arasay if you read these reviews, thank you. Thank you for making our visit to this resort everything we had hoped for. You went above and beyond. We will be back!!
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