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Flexible change or cancellation
There’s no fee to change or cancel flights booked before May 31, 2022.
If you cancel your flight, the funds will be returned as a Travel Bank credit; any portion paid with WestJet dollars will be returned to your account and the original expiration date (if applicable) will apply.
Protect your vacation with the Travel Protection Plan. To request cancellation of a WestJet Vacations package, please contact us directly.
If you booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly.
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Guests with special needs
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- Toll-free: 1-877-952-0100
Guests with disabilities experiencing difficulties accessing WestJet.com:
- Toll-free: 1-866-693-7853
- Email: disabilityassistance@westjet.com