Check in to your flight

Flying soon? Here is where you’ll be able to find information on how to check in to your flight.

If your flight is within the next 24 hrs–60 mins, you can check in online now. 
Please note, we cannot check you in via our contact centre.

Check in now
Airport concourse

Check in at the airport

At the airport?  You can check in:

  • at a WestJet kiosk 24 hours or fewer before your flight
  • with a friendly agent at Guest Assistance 3 hours or fewer before your flight

Every airport we operate out of has a Guest Assistance counter. 

Arrive at the airport earlier than usual

We are currently experiencing an increase in processing times due to additional COVID-related requirements. Start your trip earlier to ensure you make it through airport security on time. For all WestJet departures, we suggest you arrive at the airport 120 minutes before departure if you are traveling within Canada and 150 minutes for international travel. 

Use the WestJet App to Check in

Save time and paper and download the WestJet App today to check in to your flight! An all-in-one place to find your flights, boarding passes and rewards membership. 

Download WestJet App

What you’ll need to check in to your flight

  • reservation code; 
  • passport, if you are travelling to the U.S. or internationally; and 
  • hotel name, destination address, cruise or transit airline if you are travelling to the U.S. Your boarding passes will be issued once check in is complete. 

Submit ArriveCAN if you’re entering Canada. 

Manage trips gives you access to several self-serve options

How to check in at different airports

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Airport Code City Web Mobile Kiosk Counter
YXX Abbotsford

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YBR Brandon

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YYC Calgary

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YYG Charlottetown

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YQQ Comox

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YDF Deer Lake

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YEG Edmonton

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YMM Fort McMurray

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YXJ Fort St. John

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YQU Grande Prairie

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YHZ Halifax

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YHM Hamilton

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YKA Kamloops

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YLW Kelowna

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YKF Kitchener-Waterloo

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YXU London

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YQM Moncton

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YUL Montreal

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YCD Nanaimo

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YOW Ottawa

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YXS Prince George

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YQB Quebec City

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YQR Regina

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YXE Saskatoon

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YYT St. John's

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YQY Sydney

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YXT Terrace

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YQT Thunder Bay

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YYZ Toronto

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YVR Vancouver

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YYJ Victoria

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YXY Whitehorse

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YQG Windsor

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YWG Winnipeg

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YZF  Yellowknife

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Airport Code City Web Mobile Kiosk Counter
ATL Atlanta

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ORD Chicago

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DFW Dallas Fort Worth

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FLL Fort Lauderdale

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RSW Fort Myers

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HNL Honolulu

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LIH Kauai Lihue

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KOA Kona

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LAS Las Vegas

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LAX Los Angeles

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OGG Maui

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MIA Miami

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MYR Myrtle Beach

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JFK New York
(John F. Kennedy)

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LGA New York
(LaGuardia)

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SNA Orange County

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MCO Orlando

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PSP Palm Springs

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PHX Phoenix

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PDX Portland

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SAN San Diego

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SFO San Francisco

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TPA Tampa

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Airport Code City Web Mobile Kiosk Counter
AMS Amsterdam ✔ ✔ ✔ ✔
ANU Antigua

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AUA Aruba

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BDA Bermuda

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BGI Bridgetown

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SJD Cabo San Lucas

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CUN Cancun

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CCC Cayo Coco ✗ ✗ ✗

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CZM Cozumel

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CUR Curacao

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DUB Dublin

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GCM Grand Cayman Islands

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HOG Holguin ✗ ✗ ✗

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ZIH Ixtapa Zihuatanejo

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KIN Kingston

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LRM La Romana ✗ ✗ ✗

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LIR Liberia

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ZLO Manzanillo

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MZT Mazatlan

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MBJ Montego Bay

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NAS Nassau

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POS Port of Spain

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POP Puerto Plata ✗ ✗ ✗

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PVR Puerto Vallarta

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PUJ Punta Cana ✗ ✗ ✗

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AZS Samana ✗ ✗ ✗

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SJU San Juan
Puerto Rico

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SNU Santa Clara ✗ ✗ ✗

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UVF St. Lucia

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SXM St. Martin

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PLS Turks and Caicos

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VRA Varadero ✗ ✗ ✗

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Need more information?

Please note, we cannot check you in via our contact centre.

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Updated airport arrival times

For all WestJet departures, we suggest you arrive at the airport 120 minutes before departure if you are traveling within Canada and 150 minutes for international travel.  We are currently experiencing an increase in processing times due to additional COVID-related requirements.

  Online Kiosk Guest assistance
Check in available as early as1 24 hours before your flight's scheduled departure 24 hours before your flight's scheduled departure Three (3) hours before your flight's scheduled departure
Domestic cut-off time before scheduled departure 45 minutes 45 minutes 45 minutes2,3
International cut-off time before scheduled departure 60 minutes 60 minutes 60 minutes2,3
  • Our cut-off times may not represent the amount of time required to drop off baggage and to go through security. We suggest that you check in 90 minutes prior to departure if you're travelling within Canada and 120 minutes for international travel.
  • You should arrive at the boarding gate at least 40 minutes before flight departure. If you arrive less than 10 minutes before departure you will be denied boarding. WestJet is not responsible for missed flights, transfers, or any portion of onward travel due to late arrival at the gate.
  • Baggage will be accepted up to 3 hours before departure at most locations. Checked baggage (*excluding kennels) is accepted until the check in cut-off time of your flight. Requirements for checking in kennels may vary depending on your airport. Kennels arriving at check-in within 90 minutes of departure may be denied. To ensure a successful trip, we recommend checking in your pet and kennel 2 hours before departure. Find everything you need to know about travelling with a pet.
  Web Mobile Kiosk Guest assistance
Check in

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Check in on a code-share or interline flight when WestJet is the first operating carrier5

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Check in on a code-share or interline flight when a partner airline is the first operating carrier6 ✗ ✗ ✗ ✗
Add/edit a WestJet Rewards, AAdvantage® or SkyMiles® number to your reservation

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Enter Known Traveler Number (KTN)

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Select an earlier flight

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Select your seat

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Select a seat in Premium7

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Pay excess baggage fees8

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Email your boarding pass9

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Print your boarding pass

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Print your bag tags ✗ ✗

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Be sure to save a version of your e-boarding pass on your phone in case you find yourself without access to a wi-fi connection.

Apple device (iOS 10 or newer): you can add multiple e-boarding pass to Apple Wallet.

Android devices: save an e-boarding pass for one guest per device.

  • A print version of an e-boarding pass will not be accepted
  • If you forgot to download your e-boarding pass, re-check in on your phone or at one of our airport kiosks. If you’re travelling to an airport that does not support e-boarding passes, we will happily issue you a print version
  • E-boarding passes cannot be forwarded. If necessary, we can re-issue your boarding pass to a different email address or account.
  • If you’re travelling with a child, lap-held infant, or if you have purchased a seat for an infant in a restraint system, you are not eligible to receive an e-boarding pass

Helpful links

Baggage
Service fees
Safety above all
Manage trips
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