Check in to your flight

Flying soon? Here is where you’ll be able to find information on how to check in to your flight.

If your flight is within the next 24 hrs–60 mins, you can check in online now.
Please note, we cannot check you in via our contact centre.

Check in at the airport

At the airport? You can check in:

at a WestJet kiosk 24 hours or fewer before your flight
with a friendly agent at Guest Assistance 3 hours or fewer before your flight

Every airport we operate out of has a Guest Assistance counter.

Arrive at the airport earlier than usual

We are currently experiencing an increase in processing times due to additional COVID-related requirements. Start your trip earlier to ensure you make it through airport security on time. For all WestJet departures, we suggest you arrive at the airport 120 minutes before departure if you are traveling within Canada and 150 minutes for international travel.

Use the WestJet App to Check in

Save time and paper and download the WestJet App today to check in to your flight! An all-in-one place to find your flights, boarding passes and rewards membership.

What you’ll need to check in to your flight

reservation code;
passport, if you are travelling to the U.S. or internationally; and
hotel name, destination address, cruise or transit airline if you are travelling to the U.S. Your boarding passes will be issued once check in is complete.

Submit ArriveCAN if you’re entering Canada.

Manage trips gives you access to several self-serve options

How to check in at different airports

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Canada

Airport Code	City	Web	Mobile	Kiosk	Counter
YXX	Abbotsford	✔	✔	✔	✔
YBR	Brandon	✔	✔	✗	✔
YYC	Calgary	✔	✔	✔	✔
YYG	Charlottetown	✔	✔	✔	✔
YQQ	Comox	✔	✔	✗	✔
YDF	Deer Lake	✔	✔	✗	✔
YEG	Edmonton	✔	✔	✔	✔
YMM	Fort McMurray	✔	✔	✔	✔
YXJ	Fort St. John	✔	✔	✗	✔
YQU	Grande Prairie	✔	✔	✗	✔
YHZ	Halifax	✔	✔	✔	✔
YHM	Hamilton	✔	✔	✗	✔
YKA	Kamloops	✔	✔	✗	✔
YLW	Kelowna	✔	✔	✔	✔
YKF	Kitchener-Waterloo	✔	✔	✗	✔
YXU	London	✔	✔	✗	✔
YQM	Moncton	✔	✔	✗	✔
YUL	Montreal	✔	✔	✔	✔
YCD	Nanaimo	✔	✔	✗	✔
YOW	Ottawa	✔	✔	✔	✔
YXS	Prince George	✔	✔	✗	✔
YQB	Quebec City	✔	✔	✔	✔
YQR	Regina	✔	✔	✔	✔
YXE	Saskatoon	✔	✔	✔	✔
YYT	St. John's	✔	✔	✔	✔
YQY	Sydney	✔	✔	✔	✔
YXT	Terrace	✔	✔	✗	✔
YQT	Thunder Bay	✔	✔	✗	✔
YYZ	Toronto	✔	✔	✔	✔
YVR	Vancouver	✔	✔	✔	✔
YYJ	Victoria	✔	✔	✔	✔
YXY	Whitehorse	✔	✔	✗	✔
YQG	Windsor	✔	✔	✔	✔
YWG	Winnipeg	✔	✔	✔	✔
YZF	Yellowknife	✔	✔	✗	✔

United States

Airport Code	City	Web	Mobile	Kiosk	Counter
ATL	Atlanta	✔	✔	✗	✔
ORD	Chicago	✔	✔	✗	✔
DFW	Dallas Fort Worth	✔	✔	✔	✔
FLL	Fort Lauderdale	✔	✔	✔	✔
RSW	Fort Myers	✔	✔	✗	✔
HNL	Honolulu	✔	✔	✗	✔
LIH	Kauai Lihue	✔	✔	✗	✔
KOA	Kona	✔	✔	✗	✔
LAS	Las Vegas	✔	✔	✔	✔
LAX	Los Angeles	✔	✔	✗	✔
OGG	Maui	✔	✔	✗	✔
MIA	Miami	✔	✔	✗	✔
MYR	Myrtle Beach	✔	✔	✔	✔
JFK	New York (John F. Kennedy)	✔	✔	✗	✔
LGA	New York (LaGuardia)	✔	✔	✗	✔
SNA	Orange County	✔	✔	✔	✔
MCO	Orlando	✔	✔	✔	✔
PSP	Palm Springs	✔	✔	✔	✔
PHX	Phoenix	✔	✔	✔	✔
PDX	Portland	✔	✔	✗	✔
SAN	San Diego	✔	✔	✔	✔
SFO	San Francisco	✔	✔	✔	✔
TPA	Tampa	✔	✔	✗	✗

International

Airport Code	City	Web	Mobile	Kiosk	Counter
AMS	Amsterdam	✔	✔	✔	✔
ANU	Antigua	✔	✔	✗	✔
AUA	Aruba	✔	✔	✗	✔
BDA	Bermuda	✔	✔	✗	✔
BGI	Bridgetown	✔	✔	✗	✔
SJD	Cabo San Lucas	✔	✔	✔	✔
CUN	Cancun	✔	✔	✔	✔
CCC	Cayo Coco	✗	✗	✗	✔
CZM	Cozumel	✔	✔	✗	✔
CUR	Curacao	✔	✔	✗	✔
DUB	Dublin	✔	✔	✗	✔
GCM	Grand Cayman Islands	✔	✔	✗	✔
HOG	Holguin	✗	✗	✗	✔
ZIH	Ixtapa Zihuatanejo	✔	✔	✗	✔
KIN	Kingston	✔	✔	✔	✔
LRM	La Romana	✗	✗	✗	✔
LIR	Liberia	✔	✔	✗	✔
ZLO	Manzanillo	✔	✔	✗	✔
MZT	Mazatlan	✔	✔	✗	✔
MBJ	Montego Bay	✔	✔	✔	✔
NAS	Nassau	✔	✔	✗	✔
CDG	Paris	✔	✔	✔	✔
POS	Port of Spain	✔	✔	✗	✔
POP	Puerto Plata	✗	✗	✗	✔
PVR	Puerto Vallarta	✔	✔	✔	✔
PUJ	Punta Cana	✗	✗	✗	✔
AZS	Samana	✗	✗	✗	✔
SJU	San Juan Puerto Rico	✔	✔	✗	✔
SNU	Santa Clara	✗	✗	✗	✔
UVF	St. Lucia	✔	✔	✗	✔
SXM	St. Martin	✔	✔	✗	✔
PLS	Turks and Caicos	✔	✔	✗	✔
VRA	Varadero	✗	✗	✗	✔

Need more information?

Please note, we cannot check you in via our contact centre.

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Check in timing

Updated airport arrival times

For all WestJet departures, we suggest you arrive at the airport 120 minutes before departure if you are traveling within Canada and 150 minutes for international travel. We are currently experiencing an increase in processing times due to additional COVID-related requirements.

	Online	Kiosk	Guest assistance
Check in available as early as¹	24 hours before your flight's scheduled departure	24 hours before your flight's scheduled departure	Three (3) hours before your flight's scheduled departure
Domestic cut-off time before scheduled departure	45 minutes	45 minutes	45 minutes^2,3
International cut-off time before scheduled departure	60 minutes	60 minutes	60 minutes^2,3

Our cut-off times may not represent the amount of time required to drop off baggage and to go through security. We suggest that you check in 90 minutes prior to departure if you're travelling within Canada and 120 minutes for international travel.
You should arrive at the boarding gate at least 40 minutes before flight departure. If you arrive less than 10 minutes before departure you will be denied boarding. WestJet is not responsible for missed flights, transfers, or any portion of onward travel due to late arrival at the gate.
Baggage will be accepted up to 3 hours before departure at most locations. Checked baggage (*excluding kennels) is accepted until the check in cut-off time of your flight. Requirements for checking in kennels may vary depending on your airport. Kennels arriving at check-in within 90 minutes of departure may be denied. To ensure a successful trip, we recommend checking in your pet and kennel 2 hours before departure. Find everything you need to know about travelling with a pet.

Check in options

	Web	Mobile	Kiosk	Guest assistance
Check in	✔	✔	✔	✔
Check in on a code-share or interline flight when WestJet is the first operating carrier⁵	✔	✔	✔	✔
Check in on a code-share or interline flight when a partner airline is the first operating carrier⁶	✗	✗	✗	✗
Add/edit a WestJet Rewards, AAdvantage® or SkyMiles® number to your reservation	✔	✔	✔	✔
Enter Known Traveler Number (KTN)	✔	✔	✔	✔
Select an earlier flight	✔	✔	✔	✔
Select your seat	✔	✔	✔	✔
Select a seat in Premium⁷	✔	✔	✔	✔
Pay excess baggage fees⁸	✔	✔	✔	✔
Email your boarding pass⁹	✔	✔	✗	✗
Print your boarding pass	✔⁵	✗	✔	✔
Print your bag tags	✗	✗	✔⁸	✔

Saving e-boarding passes

Be sure to save a version of your e-boarding pass on your phone in case you find yourself without access to a wi-fi connection.

Apple device (iOS 10 or newer): you can add multiple e-boarding pass to Apple Wallet.

Android devices: save an e-boarding pass for one guest per device.

A print version of an e-boarding pass will not be accepted
If you forgot to download your e-boarding pass, re-check in on your phone or at one of our airport kiosks. If you’re travelling to an airport that does not support e-boarding passes, we will happily issue you a print version
E-boarding passes cannot be forwarded. If necessary, we can re-issue your boarding pass to a different email address or account.
If you’re travelling with a child, lap-held infant, or if you have purchased a seat for an infant in a restraint system, you are not eligible to receive an e-boarding pass