Catalonia Riviera Maya Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    1. Home
    2. Destination Guide
    3. Mexico
    4. Cancun
    5. Catalonia Riviera Maya Resort & Spa
    6. Catalonia Riviera Maya Resort & Spa review

    What to expect (based on 12651 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Feb 2020 trip.

    Reviewed by Brian N() on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Most rooms have poor A/C - I had to switch rooms, but the second room was not much better - but at least it had a ceiling fan. Steakhouse and Japanese a la carte's were excellent. Compact resort, but plenty of beach and pool space for all (better than a resort where you have to walk 15 minutes to get from your room to the pool/beach). Very nice overall - but i need a cool room to sleep - if all rooms had good A/C, i would give it 5 stars

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-4

    Annette

    Reviewed by agreenwood166() on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Everything was very good. The tub leaked and should be repaired but the rest of the room was fine. Really liked the special restaurants and the buffets had lots of variety. Lots of chairs on the beach for us to luse.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Amazing food, DELIGHTFUL staff

    Reviewed by smcdye() on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place was simply lovely. Our room was perfect and the staff were all super friendly and helpful. Special shoutout to our amazing server Samuel at the Bloved restaurant who always had the biggest grin on his face. The 15$/day upgrade to the "Privileged" option is ABSOLUTELY worth it for access to the Bloved a la carte restaurant alone for unlimited breakfast and lunch meals, not to mention the upgraded room with a canopy bed. Multiple bar options and great drinks (the chili lime margarita is a must try!). Highly recommend this place and would absolutely return.

    Still a great affordable destination!

    Reviewed by TravelsOfJack(Sykesville, Maryland) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just got back from our 6th visit to this fine resort. No, it is not Sandals, but I wasn't paying for that. This resort is a great place to go reset your brain, eat good food at the buffets, and better food at the specialized restaurants... Pros: 1). The entertainment staff at the pool is top notch. We have been to Jamaica and the DR on many occasions too, but the staff at Catalonia make the day an enjoyable experience if that is what you are looking for. 2). The privileged upgrade: cannot beat the minimal fee to upgrade for the higher end liquor, access to BLoved for lunch, and the better room locations... 3). The waitstaff around the pool (shout out to Juan) and the awesome privileged bartender Rafael!!! 4). The grounds are beautiful and meticulously maintained. 5). Size of the resort is smaller than most which makes it very easy to get around. 6). Rooms were very clean and updated. 7). BLoved restaurant for lunch is an absolute must! The ceviche is amazing. My wife loved the fish tacos there too. Huge shout out to Samuel who is an awesome waiter. Cons: 1). As this was our 6th visit, we felt the buffet quality dropped significantly from our last visit. The last visit had much more flavorful food options and variety. We were not impressed this time at all. This definitely disappointed us. 2). The breakfast buffet no longer serves mimosas or bloody marys. The new policy is that they no longer serve drinks at the buffet until lunch. Thank God I always grab a Corona from the fridge to carry with me to breakfast... It is vacation after all. This was a HUGE down check to us and I am sure it will play into our planning when we bring our group next year as we will probably contact the resort ahead of time to see if the policy changed back. 3). The shows at night in the theater. They have gotten progressively worse over our 6 visits. This was by far the worst. Save your time and walk into town or find something else to do. Lip syncing is either non existent or way over exaggerated. We had to walk out the 3rd night (I was humoring my wife by going after we sat through the first 2 nights, but she conceded how bad it was and let us walk out on the 3rd night). Seriously, overall I love the price point of this place and all that it has to offer. If you go here expecting a 5 star you will be sad, but it is a solid 4 star property and that is why I give it a 5 rating because it totally meets my expectations at this price point.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great stay at the Catalonia Riviera Maya

    Reviewed by Shawn C(Vancouver) on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Overall we very much enjoyed our stay. High points, the resort is beautifully designed and layed out. The staff are fantastic and accommodating. The buffet restaurants have a significant amount of food selection. The A la Carte Restaurants had awesome service and great food. The Mini Club for the kids was superb and evening shows were top notch. The negatives were that the resort just seemed busy and crowded. Though not advised, most had to lay out a towel at one of the chairs in the am to secure a spot around the pool. This may have been due to the wind we had that week where fewer people were at the beach. The beach itself isn't very big nor particularly appealing with concrete break wave barriers but the snorkeling was decent with a varied range of fish. We'd see at least 15 different types just out front with a short swim. I would definitely recommend this resort. The rooms are simple but that's all we needed.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5