TripAdvisor Traveler Rating

I was recommended this place to celebrate my birthday & out of all the places I looked into im very glad I chose here! The hotel itself is beautiful and very clean, especially for how large it is. The staff was amazing & always went out of their way to make our stay perfect. Only thing we were a bit disappointed by was the food quality but that’s kind of to be expected for an all inclusive.

This has been the best experience yet in Mexico! Great service and the food was amazing! They even found my ring

Amazing place! Such a beautiful resort with fantastic things to do for the whole family. Bianka Giancarlo performed one afternoon and it was such a fun time. The food was so good (our favorite was a toss up between the steakhouse and the roasted pork).

It is a good experience in Hyatt Ziva Cancun. My son got an emergency and the doctor came and give him the good and correct treatment.

Hyatt ziva is a place that cure my soul and brings up my energy overall. A place makes me reflect on enjoying the good things life brings. Hyatt ziva song/ dance lights up my energy spirits and the shows are way better than the ones I paid to watch in Vegas. Everyday my favourite activities are the water aerobic classes and the night shows. We did candle classes and foam pool party too (endless activities they have ). Anna and David , our butlers are the best. The decorated our room nicely with the Disney theme ( I guess they saw we wearing the Disney t shirt so that guess it right we like Disney ). They are very attentive, and always response to our WhatsApp messages super quick.