Óleo Cancun Playa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1319 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Best staff in Cancun

    Reviewed by BoardingPass627814() on Jul 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I came with my friends and stayed for 2 weekends and I had the best experience ever! The staff is great and so much fun, thanks to Dany the waiter, Jonny, William and Gerry from the bar! You guys are amazing!! Thanksss -Danielle & Mau

    Great resort and amazing staff

    Reviewed by K1879EFnathanm() on Jul 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed the Oleo Resort very much. All of the staff was great and very friendly. Rey and Dany work the beach serving drinks and food, they were always on top of everything we needed or wanted. The beach was clean and my wife loved seeing the sea turtles come in at night. The only downfall was the menus did not change due to Covid. Overall a great experience we will be coming back.

    Lovely change of scenery during COVID!

    Reviewed by Carrie A(Savage, Minnesota) on Jul 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Needed time away from the news and my house! OLEO is a lovely property and the most amazing service in the hotel zone! If you read the other reviews, you'll find service being consistent. Ileana, Dulce and Manuel in Azul restaurant were outstanding every day! Dani and Rey for beach drink service are second to none - I don't think they ever sit down! Christian at dinner in Azul also was amazing remembering a nut allergy every evening! We simply went to escape and had no expectations. The staff and hotel has done a nice job of meeting sanitizing standards due to COVID, they work hard in the heat with masks on! The rooms are nice and clean as well. We watched turtles on the beach nesting which was also an amazing experience! Cheers & Gracias!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-5

    COVID Castaway

    Reviewed by ChetanaHTX(Humble, Texas) on Jul 12, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Grateful to be here during a time when people are scared to travel. Oleo Cancun Playa and staff have done a great job making us feel welcome, safe, and secure. Resort is lean, well maintained, nice room. The only thing I am unable to give my option on is the food, it’s pretty limited because not much is opened. Staff are super friendly with exceptional services kudos to them!

    Sales

    Reviewed by nancymE5991CU() on Jul 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you Rudy,Gerson and Irma for all your help and excellent service! Very professional and attentive staff At óleo Cancun.Food was delicious Cooked to perfection amazing desserts. Everyone there was extremely Nice and ready to help in any way. My stay at oleo was excellent I will definitely come back again! :)Thank you so much in letting us have a wonderful time celebrating our birthdays ???????? Nancy and Valerie Chicago, IL