Reflect Cancun Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 4669 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Entertainment

    Reviewed by Sandra P() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Staying at the Reflect Cancun for two weeks very friendly staff any problems were soon sorted. This evening we were entertained by a duet called Black Jam and I have to say they were awesome. Hope they are back next week (PLEASE)

    BLACK JAM

    Reviewed by Bosjet99() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The acoustic rock duo of Black Jam was amazing. Only our 2nd night at this great resort and these two guys thoroughly entertained. The acoustic guitar sound and his voice along with great song choices that everyone can sing along to

    Don;t waste your money !!!!!!!!!!!

    Reviewed by Ralene D(Oklahoma) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We had to wait to eat in the resturants up to one hour. Then when you finally get in it takes hours to finally get your food and eat. They are so understaffed. This was my last time in Cancun because of my health and I was so disapointted. The rooms in the old hotel where not bad and the maid service kept the room very clean. This is not a 5 star resort by far more like a 2. The beach was so crowed by locals and the other resort next door it was not relaxing at all. We have been traveling to Cancun for 26 years and this is one of the worst resorts we stayed at don't waste your money.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-1

    Service

    Service-1

    RELAXING VACATION

    Reviewed by TOM G() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a very nice and clean resort. It is large small enough that you are not on top of each other. The staff there is very very helpful and courteous. LOUIS at the UVC desk will take good care of you, ARMANDO, MONIQUE, RICARDO and ISMAEL were awesome with great personalities. JAHIA is the bartender at the Altitude club

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Reflect was Amazing!

    Reviewed by Dortiz9799() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Reflect resort was an amazing family vacation! All the staff was beyond nice! Brallan was my favorite he is amazing! He is very friendly and good at his job. I appreciate him and all the workers at reflect! Thank you so much for making my Mexico trip amazing! I went to reflect is August 2019! Highly recommend going to reflect resort!