Overview
The all-inclusive Occidental Cozumel is located just a 45-minute ferry ride from Playa del Carmen. Perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the resort offers access to the world’s 2nd largest barrier reef – Palancar Reef. Guests will also enjoy three pools, spa, five bars, a disco and seven restaurants. Royal Level accommodations offer unlimited access to our specialty restaurants, an exclusive à-la-carte restaurant, complimentary room service, and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
247
Inclusions
- Daily activities
- All meals and snacks
- Non-motorized water sports
- Kids Club (ages 4-12)
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Room service ($)
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Concierge service
- Room service ($)
- Nightly turn down service
- Fruit basket and bottle of wine at check-in
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Mini-bar
- 24 hour room service
- Balcony, terrace or lanai
- DVD player
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:
- Private check-in and check-out reception
- Personal Concierge Service
- Pillow menu
- Private breakfast, lunch and dinner area
- Bar service, national and international labels
- Drinks and snacks throughout the day
- Nightly turndown service
- Fruit basket
- Plush bath robes
- 24 hour in-room dining
- Wi-Fi
- Preferred seating at à la carte restaurants
Amenities
Beach
Lobby
Los Olivos
Mexico Lindo
Snack Buffet
Pool
Luxury Royal Level Pool
Wedding
The Piazza
La Carreta
Location
Reviews
Nice But Could Do Better
BevB4546GH on Apr 13, 2024
The property is nice but somewhat outdated. The beach has eroded, leaving only loungers. The bathrooms were dirty and some switches and the bathtub looked stained. The food and drinks weren't impressive, except for the omelet line at breakfast and the grill at dinner. The a la carte restaurant was the highlight, but you only get one reservation. Lunch had a great view but the food was never hot. However, the rest of the staff, like Jesus and Marisol, were incredibly helpful and kind, making our stay enjoyable. The entertainment was good, and there are various facilities like a tennis court, spa, disco, kids club, and a late-night pizza buffet. Overall, we had a good time, but next time we'd budget more for food elsewhere and remember to bring bug spray and a swim shirt.
Great location, great food, great service
jfbobier on Apr 13, 2024
It’s one of the few quality resorts near the famous palancar reef which is among the best for diving The hotel is well architectured in a neo colonial style. Food is “authentically” good meaning that they make an effort to make cooked less “factory-like” and bland that is typically served in all inclusive resorts. In other words this is tasty food and we really enjoyed it Service is impeccable, they are diligent and ask proactively for stuff we might want We stayed as a family for 1 week and the only limitation was the lack of other children Note: it’s recommended to book using Barcelo website we could get a good price
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
