Marco Polo Beach Resort, a Ramada Plaza

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2640 reviews):

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    5 most recent TripAdvisor reviews:

    Great location but a very average hotel!

    Reviewed by ErinnOConnor(Lake Orion, Michigan) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We recently stayed April 1-8th and picked the Marco Polo for it's location. You really can't beat a hotel that is right on the water for the price we paid. The rooms are definitely dated. But you get what you pay for and I had read the reviews and knew this going in. The pool is very average- the bummer is it closes every day at 8pm. We are on vacation and we were dying to swim at night so that was a huge disappointment. There is no shuttle van that can transport you to Miami or Fort Lauderdale or any establishment in the area like the reservations person had promised us so we used Uber a lot. The staff at the reception area and the concierge are absolutely useless- you are better off googling anything yourself. The bartenders at the pool were awesome- especially Susanna- we will miss her!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-3

    Service

    Service-3

    Bad

    Reviewed by James B(St. Marys, Georgia) on Apr 08, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    One of the worse hotels I said at. I travel every other weekend. Very expensive and the quality is bad. I asked for an extra towel and they had to get management to issue. It took 3 hours to get my extra towel and a iron. Never again.

    Ramada Plaza Look Elsewhere

    Reviewed by NY_Trippy(Long Island, NY) on Apr 08, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The staff tries hard but the hotel is basically a remnant of the old Marco Polo. The heated pool is not warm enough during the winter, the single pane sliding glass doors from 1967 never seem to work, and the wifi is non existant. A bit run down. Enough said!

    Never recommend this place

    Reviewed by Sam24hulk(Charlotte, North Carolina) on Apr 08, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I will never recommend this place is nasty the manager and the staff very bad customer service does she smell in the room needs a lot of maintenances AC is not working and the doors on the balcony when it’s windy is making too much noise restroom was too dirty

    Outdated hotel with a great location on the beach

    Reviewed by Mike H(Saratoga Springs, New York) on Apr 08, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    this hotel needs a renovation . The rooms, carpets, decorations are outdated. It is clean and well located with a nice pool overlooking the beach. The front desk software was very slow so give yourself plenty of time when you check out

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