Ala Moana Hotel by Mantra

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 4508 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great location

    Reviewed by Cindy T() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I have stay at this hotel for work and vacation numerous times a year. I love the location of the hotel to the Ala Moana mall especially since there is not much eating options within the hotel itself. I only wish the pool was bigger especially for the size of the hotel. Get croweded real fast.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Easy access to Ala Moana shopping precinct and close to beach

    Reviewed by 1995sofie(Brisbane, Australia) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Ala Moana hotel was next door to the Ala Moana shopping precinct and had an easily accessible ramp directly into the car park. It was also close to the beach, around a 5 minute walk which was really convenient. There is a Starbucks within the hotel, as well as a steak restaurant up top and the Plantation Cafe downstairs which does at $18 buffet breakfast which was pretty good value. Rooms were clean and had good facilities - bar fridge, microwave, hairdryer etc.

    A Quick Business Trip

    Reviewed by Meander19637184771() on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All the convenience that I needed. Close to the Ala Moana Shopping center, the Convention Center. The room had a refrigerator, microwave and coffee pot! I was on the floor that also had an ice machine and laundry room.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Convenient, courteous & clean

    Reviewed by Anthony R(New York, United States) on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Clean hotel from the minute I arrived to the minute I left. Desk staff very welcoming and accommodating, they never said "NO" to any of my requests. The hotel is the perfect distance from Downtown and Waikiki and being attached to the Ala Moana Mall was a home run. I had access to a Longs Drugs, Dry Cleaners, Supermarket and dozens of places to eat. Room was clean and simple but the internet was sketchy. I would stay again.....

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Clean, friendly staff, but average

    Reviewed by Nvrflycoach(Nairobi, Kenya) on Jul 11, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I stayed here for 5 night for business and meetings. Very convenient from HNL using Lyft. Check in (at 10PM) was fast an efficient. I was in a room in the Kona tower, which I learned is the older part of the hotel. Rooms are basic and clean, but nothing special. Beds are showing their age, and definitely would not want to sleep on them more than 5 nights, especially if you have back issues. All of the staff, from the front desk to housekeeping and catering are absolutely the best with wonderful Hawaiian hospitality. Great Starbucks in the lobby. Internet was mostly ok, but a few times in the evening, horrendously slow making getting some evening work done, a challenge. Also, nice fitness room.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

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