The Equus Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1747 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Brilliant Idea Housekeeper, Truly Impressed!

    Reviewed by Happytraveler8723() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I Checked out on Friday and I was truly impressed with the Housekeeper. She had knocked on my door before I checked out. When I answered the door, Her exact words were " Good Afternoon Mam, My name is Lynnelle ( not sure if that's the correct spelling of her name) and this is a Courtesy Knock, Just to see if you need anything before you check out. I replied No Thank you, But Thank you so much for asking and checking and she said You're very welcome and Have a great day. I stayed at many hotels and none of them ever did a courtesy knock. To the Housekeeper Lynnelle, Like my title say's for this review, That is such a Brilliant Idea and I was truly Impressed. That was such a nice gesture, One I'll never forget.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Fantastic Check-in service ever!

    Reviewed by a-nn-aK592752() on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    When I arrived at the hotel last night, I was greeted by the front desk clerk named Linelle! She was very polite and friendly, made my check in very smooth and clear, and had a great smile and pleasant attitude! Very open personality and very sociable!!! When I asked about suggestions on where to go around here, she was knowledgeable and keen about where I should go and do here!! My day has been very fun so far, thanks to Linelle! By the way, I love her aloha uniform, That’s what I would expect when I would check into a hotel in Hawaii!! Thank you Linelle for making my first day great with your amazing service!

    Great deal, staff and service!

    Reviewed by MCrewTravels(Bothell, Washington) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed during the Christmas season for our Parent's 50th wedding anniversary. There were reviews about cockroaches so I was skeptical at first. But it was a great deal so I gave it a shot. We were greeted by Cher at the front desk. She was really nice and pleasant. We rented a car and used the hotel's valet service (Parking is difficult in Honolulu!). Lincoln made it easier for us to park and get the car. Day 3, we met another valet personnel who assisted my husband. Man, he was funny and so nice! Can't remember his name but I think it was Rory. Day 4, I had some questions on the bill which Renee made it easier for me to understand. Our overall stay wasn't that bad. It was great. I guess my only feedback was the lights at the hallway. Kinda dim so my inlaws found it difficult to walk at night. Oh! and I saw NO cockroaches at all!

    Energetic and friendly

    Reviewed by Ninaalaga20() on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Housekeeper Linelle made my stay, Great! She was always very Energetic and Friendly. I Love her Aloha spirit. She always made my day and made me smile. Keep up the great work Linelle. Your the best.

    Absolutely love this place!

    Reviewed by kathryngF3634PG() on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have stayed here several times for business, and so appreciate the hospitality, fun coffee shop and bar, pool and gathering rooms. Most of all, for our recent group event, the staff were collaborative, so kind, fun, accommodating and flexible! Easy walk for a morning swim in the ocean, very close to convention center and just 10-15 mins from downtown.